Experience

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  American red cross, scranton chapter, pennsylvania

  Sept 1988 - Sept 1999

  Chief executive officer (ceo)

  Senior paid executive, responsible for all aspects of chapter service delivery and support for a community of more than 200,000 residents. Directed the chapter's Blood Donor program including recruitment, scheduling, and community support coordination. Led delivery of Disaster and Emergency Response, Health and Safety Training, and Emergency Military Communications programs consistent with the organization’s congressional charter. Developed, managed, executed, and reported on the chapter budget. Supervised employees. Prepared work plans, monitored workload, documented performance, and took disciplinary or commendatory actions for subordinates as required. Conducted hiring and employee separation actions as required. Developed relationships throughout the community and within the inter-agency that support the Red Cross mission and fosters its humanitarian ideology. Led an aggressive Fund Development program that met local needs and generated episodic revenues to support National and International Campaigns. Accomplishments:Developed and implemented the Nationally recognized Rainbow Relief Program in response to the 1993 Mid-West floods – gaining accolades from National Red Cross President, Elizabeth Dole. Formed a private/government partnership using federal block grant funds to support condemnation relocation support services and disaster preparedness infrastructure. Established a major planned giving initiative and a management endowment which resulted in 0% management expenses passed on to donors. Founding member of the alternative education program, yellow wood; a public/private partnership between the Red Cross and the Scranton area school district. Facilitated strategic planning and board development processes for neighboring chapters and other non-profit organizations. Show less

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  American red cross, montgomery county chapter maryland

  Sept 1999 - Sept 2002

  Chief executive officer (ceo)

  Senior paid executive, responsible for all aspects of chapter service delivery and support for a community of more than 970,000 residents. Led delivery of Disaster and Emergency Response, Health and Safety Training, and Emergency Military Communications programs consistent with the organization’s congressional charter. Developed, managed, executed, and reported on the chapter budget. Supervised employees. Prepared work plans, monitored workload, documented performance, and took disciplinary or commendatory actions for subordinates as required. Conducted hiring and employee separation actions as required. Developed relationships throughout the community and within the inter-agency that support the Red Cross mission and fostered its humanitarian ideology. Led an aggressive Fund Development program that met local needs and generated episodic revenues to support National and International Campaigns. Accomplishments:Reconstituted the chapter’s staff and activities, turning it around from a failing chapter to a one of the highest performing organizations in the region. Led the local Red Cross response to 9/11 attack on the Pentagon. Chief spokesperson for the Chapter following the attacks. Served as President of the Red Cross Metro DC area Council of Chapters, developing the first successful joint fund raising ventures. Personally led the Chapter Board and staff to a groundbreaking merger of all major DC area chapters, setting the stage for the current national chapter structure. Increased annual revenues while streamlining development and delivery costs reducing the cost to raise a dollar to under .15 cents while reducing response time to single family fires to less than 45 minutes. Eliminate under producing fund raising events and increased internet and direct mail revenue by 28%. Show less

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  Headquarters, department of the army, pentagon

  Oct 2002 - Oct 2003

  Chief, training and information management

  Led, coordinated, and monitored Crisis Action Team (CAT) Information Management procedures. Responsible for staffing, scheduling, training, supervision, development, and evaluation of the Briefing Team. Supervised, developed schedules, led, evaluated, and refined individual and advanced CAT training. Served as process owner for CAT internal information operations of the CAT. Prepared and presented daily operational updates to senior Army leaders including the Secretary and Under Secretary of the Army, Chief of Staff and Vice-Chief of Staff of the Army and the Army Staff itself. Supported the Continuity of Operations Plan and it’s refinements.Accomplishments:Established a process for archiving information for immediate retrieval leveraging existing Information Technology infrastructure. Led a team of officers in the preparation, refinement, and presentation of global Army Strategic Update Assessments twice daily to senior army leadership. Developed, staffed, and implemented procedural changes to the operations battle rhythm that improved information flow and visibility of critical requirements across shifts and teams. Developed a comprehensive training program for new members of the Crisis Action Team (CAT). Established Continuity of Operations plans and supporting infrastructure for Crisis Action Team Operations at secure remote facilities. Created the briefing section within the Current Operations Division that functions independently of the shift teams thereby improving quality and consistency across the CAT Teams. Show less

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  Us army space and missile defense command

  Oct 2003 - Oct 2005

  Chief, global strike division

  Directed project teams consisting of military, civilian, and contract personnel in execution of United States Army component support to Strategic Command’s Global Strike mission supporting the development and implementation of rapid decision-making systems and processes. Responsible for the conceptualization, integration, synchronization, and coordination of assets in support of US Strategic Command (USSTRATCOM) Global Strike Mission. Determined Army force commitment to Global Strike; defines and develops staff and command relationships; created and coordinated Army assets in Global Strike Support Document (GSSD) development. Integrated Information Operations (IO), space, C4, Global Ballistic Missile Defense (GBMD), and Intelligence Surveillance, and Reconnaissance (ISR) into Global Strike operations. Researched and recommended asset visibility systems to support Global Strike missions. Responsible for coordination, development, and staffing of Support Plans, Operational Plans, and Contingency plans in support of USSTRATCOM operations. Accomplishments:Conducted the first mission analysis and strategic planning for the mission area. Established Global Strike Operations as a new Army mission in support of U.S. Strategic Command. Led exercises designed to expand, refine, and enhance the concept of rapid national command decision making process. Assembled a team of officers and civilians, defined the dynamics of the mission and established global support relationships. Deployed to Qatar, Iraq, Afghanistan, Bahrain, Kuwait, and Djibouti to conduct the first joint assessment of U.S. Space Forces. Conducted a concurrent feasibility study of Global Strike utility. Assumed the responsibility for SMDC Plans development and integration across the mission areas of Space Operations, Global Strike, Missile Defense, Information Operations, Communications, and ISR resulting in reduced plan review and draft response time. Show less

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  National security space institute, air force space command

  Nov 2005 - May 2008

  Vice commandant / mission support director

  Senior Army Officer assigned to duty with Air Force Space Command. Served as second in command to the Commandant of the National Security Space Institute (NSSI). As the manager of the agencies operations, led a cadre of 120 instructors and support personnel in the education and training of Army, Navy, Air Force, Marine, and Civilians. Responsible for all NSSI operations including contractual, security, finance, personnel, and information technology matters for the institute. Developed and established IT policies and ensured that IT systems were developed and operated in accordance with regulation and law. Conducted technical analyses of the functional and financial requirements of IT projects. Led the change management process for instructor lesson files. Instructor in Army Space Integration, Joint Space Operations, National and International Space Policy. Course lead for the “Director of Space Forces” course. Primary Liaison to the US Army Space and Missile Defense Command. Accomplishments:Managed the re-allocation of un-programmed congressional funds and command resources to stabilize reduced funding lines in follow on years. Re-structured internal process and contracts resulting in tripled annual student throughput with zero net contract cost growth--educating more than 4000 space professionals in less than two years. Identified opportunities for application of new information technology for serving both the NSSI and its students more effectively and efficiently. Developed a long range strategy for managing the IT needs of the instructors. Developed instructor technical requirements for a system that reduced instructor preparation time and improved consistency and lesson integration. Represented the Army and the NSSI at the MIT conference on space situational awareness and at the National Defense Space Symposium. Show less

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  Us army space and missile defense command (smdc)

  May 2008 - Jun 2009

  Chief, space integration division

  Led the material development process for the Future Warfare Center using the Joint Capabilities Integration Development System (JCIDS). Identified and developed Army requirements for future space systems including orbital and ground segments. Influenced the design of future space systems to meet Army requirements. Supervised an all civilian workforce. Prepared work plans, monitored workload, documented performance, and took disciplinary or commendatory actions for subordinates as required. Coordinates and advocates US Army Space and Missile Defense Command positions to various space system developers for Joint and National systems. Supervises military and civilian staff that made up the Integration Division. Established IT policies and ensured that IT systems were developed and operated in accordance with regulation and law. Accomplishments: Corrected schedule defects in the Combat Development Process for space related requirements including the Joint Theater Ground System (JTAGS), the Commercial Imagery Exploration Team (CET), High Altitude Airship (HAA), Global Positioning Satellite System (GPS), and the Defense Common Ground Station – Army (DCGS-A). Supervised military and civilians in three locations. Gained command consensus and execution decision to replace the Space Support Element Toolset (SSET) with the Defense Common Ground Station – Army (DCGS-A) saving more than $19M annually. Led a Lean 6 Sigma Black belt project which closed procedural accountability gaps in contract programs, mitigating critical losses estimated at 230M. Advanced Army understanding of the technical readiness level of emerging tactical systems. Established the force management groundwork for increasing available manpower in the Division. Plenary presenter at the 2009 US Army Cyber warfare Conference in Ft Leavenworth, KS. Show less

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  Us forces-iraq (usf-i), baghdad, iraq

  Jun 2009 - Jun 2010

  Deputy chief, political division

  Provided supervisory control and direction for the Political Division workforce. Planned and coordinated the work of Soldiers, Sailors, Airmen, Marines and Civilian employees. Prepared work plans, monitored workload, documented performance, and took disciplinary or commendatory actions for subordinates as required. Recommended hiring actions as required. Adviser to the Director and Commanding General (J9) for highly visible political, governance, and diplomatic issues and policies. Provided oversight and maintained liaison with US Embassy Baghdad political section and the United Nations Assistance Mission – Iraq (UNAMI). Worked with the UNAMI Military Advisor (MILAD) to coordinate US Support for United Nations Missions and resolved problems with operations. Advised the Commanding General, (J9) on program status, objectives, and priorities. Determined and revised long-range plans, goals, and objectives for J9 support of UNAMI MILAD requirements. Accomplishments:Developed command options, humanitarian objectives, and politico-military strategies to support the US Army mission in Iraq. Supported synchronization of USF-I objectives and policy with those of the U.S. Embassy-Iraq, Iraqi Government, U.S. Central Command, the Joint Staff, Department of Defense, Department of State, and other U.S. Government agencies. Conceived and led a Rand Corporation supported think tank to predict potential issues resulting from the Iraqi election that could affect US Military operations and support. Coordinated the command wide and inter agency effort to ensure that immigration screening processes were linked with reliable criminal and detainee biometric threat information. Selected to serve as the principle command representative to the National Committee on Internally Displaced Persons and Refugees. Also served as the USF-I representative to the Medicines Sans Frontiers (Doctors without Borders) conference in Toronto. Show less

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  Headquarters, department of the army

  Oct 2010 - Jul 2014

  Executive officer

  Directs and supervises the operations of the Administration and Resources Directorate that provides support to over 2100 personnel on the staff of the Deputy Chief of Staff for Operations (G-3/5/7) in the areas of operations, human resources, logistics, acquisition/resource management, and security. Serves as the principle advisor to the Director in all aspects of operational programs. Leads the development of organizational goals and objectives. Provides leadership and authoritative direction that shapes the organization and its processes, operational plans and procedures, force structure, and control of resources required to achieve administrative support objectives. Directly rates the Security, Logistics, Support Operations, and Continuous Process Improvement Division Chiefs. Accomplishments: Established a culture of accountability and mission focus, improving performance across the Directorate. Reorganized administrative operations and developed policies and procedures at the Directorate and Division levels that support metric driven performance monitoring and process improvement. Monitored internal controls to ensure audit compliance. Led Force Management activities, provided technical leadership to Directorates and successfully drove to completion, four Command Implementation Plans. Led the development of the Administration and Resources Directorate Concept Plan which resulted in an increase in authorizations to four Directorates. Developed an innovative approach to process improvement and led the establishment of the Continuous Process Improvement Governance Council in the G-3/5/7. Managed the transition from G-3/5/7 IT contract support to ITA contract support. Established a multi-year plan for the development and improvement of G-3/5/7 personnel systems. Led the requirements de-scoping process and evaluated proposals against the independent government cost estimate. Reduced cost of IT support by 50% Show less

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  Check-6, inc.

  Apr 2014 - Aug 2015

  Consultant -- leadership and high risk operations

  Front line representative of the Check-6 team. Facilitates Senior Drilling Managers, Superintendents, Rig Managers, Consultants, and Truck Pushers in procedures and techniques to improve planning, communication, execution, and gathering of lessons learned of rig mobilization process. Expert at facilitating efficient and safe rig moves through collaborative process with rig leadership. Provides practical leadership coaching & advice to Rig Managers, Consultants and Truck Pushers tailored to the oilfield work environment. Supports specified clients as Superintendent for operational coordination and scheduling. Show less

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  Enterprise resource performance inc. erpi

  Aug 2014 - Jun 2017

  Senior consultant

  Led the Governance line of effort in support of the Global Force Information Management contract for the Army G-3/5/7 (Operations), Force Management Directorate. Developed governance structures, charter and key strategic agreements to enable the assessment and consolidation of disparate force management information systems under a single enterprise, capitalizing of dynamic force management concept and best business practices. Strategic Consulting, including business plan & consensus building strategy development. Show less

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  Novaces

  Jul 2017 - Jan 2019

  Senior business consultant
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  Defense health agency

  Feb 2019 - now

  Leads Strategy and futures development, balanced scorecard, portfolio management, and decision making architecture for the global Defense Health enterprise.

  • Chief Governance Officer

    May 2022 - now

  • Acting Chief, Strategy Management Division

    Feb 2021 - Jun 2022

  • Chief, Management Science

    Feb 2019 - Jun 2022