Experience

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  First online solutions

  May 2016 - May 2017

  Uk/us sales representative

  • Coordinating the cleaners and technicians's work schedule • Selling home cleaning and maintenance services over the phone • Creating and providing daily and monthly reports • Providing support to customers via phone/e-mail

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  Fantastic services ltd

  Oct 2017 - Jul 2019

  Amazon service developer

  - Selling home cleaning and maintenance services- Coordinating the technician's schedule- Providing daily, weekly and monthly reports to the Head Manager- Supervising and coordinating a team of 3 sales representatives- Training and evaluating team members, cleaners, technicians- Monitoring KPI's and keeping tracks of performing metrics- Providing support to customers via phone/e-mail- Managing other selling accounts such as Locksmith and Curry Cleaning Services (ovens and carpets) Show less

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  Restaurant fantastico

  Jul 2019 - Sept 2021

  Assistant manager

  - Calculating future needs in equipment and placing orders, as needed- Managing and storing vendors contracts and invoices- Overseeing restaurant staff performance, ensuring quality dining- Coordinating communication between front of the house and back of the house staff- Supervising kitchen and wait staff and provide assistance, as needed- Preparing shift schedules- Gathering guest's feedback and recommend improvements to our menus

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  Pokerstars

  Feb 2021 - Jun 2021

  Verification specialist

  - Validate and verify various player related documentation to comply with the Group’s licensing requirements in various locations- Responsible for document handling/processing for the purpose of player account management and player verification- Responsible for escalating cases presenting potential fraud and reputation risk- Stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management Show less

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  Cashwave

  Oct 2021 - now

  Stock and purchasing specialist

  - Handle clients queries and provide support (B2B)- Manage the stock and purchasing process- Order processing and fulfillment- Monitor KPIs- Monitor and manage sales forecast