Sirkku Ikäheimo

Sirkku ikäheimo

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location of Sirkku IkäheimoHelsinki, Uusimaa, Finland
Phone number of Sirkku Ikäheimo+91 xxxx xxxxx
Followers of Sirkku Ikäheimo1000 followers
  • Timeline

    Sept 1989 - Feb 2001

    Chief Marketing Officer, CMO

    Sampo Insurance
    Feb 2001 - Sept 2001

    Chief Marketing Officer, CMO

    Sampo Life
    Sept 2001 - Jan 2002

    Chief Marketing Officer, CMO

    If P&C Insurance
    Apr 2002 - Sept 2010

    Marketing director

    Fennia
    Current Company
    Sept 2010 - now

    SVP, Director

    OP Financial Group
    Helsinki, Uusimaa, Finland
  • About me

    SVP, Director, Operational Excellence, Development and Technologies at OP Financial Group

  • Education

    • Turku school of economics at the university of turku

      1983 - 1987
      Msc. econ. marketing
  • Experience

    • Sampo insurance

      Sept 1989 - Feb 2001
      • Chief Marketing Officer, CMO

        Jan 1999 - Feb 2001
      • Marketing manager

        Sept 1989 - Feb 1999
    • Sampo life

      Feb 2001 - Sept 2001
      Chief marketing officer, cmo
    • If p&c insurance

      Sept 2001 - Jan 2002
      Chief marketing officer, cmo
    • Fennia

      Apr 2002 - Sept 2010
      Marketing director

      Developing customer portfolio value, crm and service models for both commercial and private lines. Responsible for strategic partnerships in marketing. Developing customer processes in the Internet and responsible for the Internet as a channel. Marketing communication and building Fennia brand. Customer satisfaction surveys and gathering information over the market with several other surveys. Responsible for advertising and media agencies. Responsible for brand strategy and positioning. Member of the executive committee of Fennia. Show less

    • Op financial group

      Sept 2010 - now

      SVP at Development and Technologies. Responsible for Operational Excellence department of great competencies and experts in Process automation and Excellence, DevOps&Reliability Engineering, Service Control Center and Service Desk, Ways of working, Practices and Processes, SIAM, Metrics and Analytics. Leading and developing competencies in OP Banking Software. Creating strategic vision for the future competencies in Enterprise Agile. Specific areas Operations and Releasing process. Head of Continuous Services in Banking. Responsible for Application Management, quality and reliabity of applications. Leading Service Management Processes and outsourced Application Management. Responsible for continuous Product Management and Support. Responsible for Corporate Banking application development and maintenance. Responsible for large development programs and responsible for the overall success of programs. Organising programs, responsible for gaining targets and benefits of programs. Responsible for business oriented development of web solutions and platforms. Innovating and managing projects and teams of developers. Responsible for security and service operations of online services. Private customers - Online servicesResponsible for the online services of private customers. Innovating and managing projects developing online services. Responsible for the security and service operations of online services.

      • SVP, Director

        Jan 2023 - now
      • Competence Lead

        Jan 2019 - Jan 2023
      • Senior Manager

        Jan 2017 - Dec 2018
      • Senior Manager

        Oct 2015 - Dec 2016
      • Program Director

        Apr 2015 - Sept 2015
      • Vice President

        Nov 2013 - Mar 2015
      • Vice President

        Sept 2010 - Oct 2013
  • Licenses & Certifications