Experience

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  Firstpathway partners

  May 2009 - Aug 2009

  Associate

  • Translated written legal documents and advertisements from English to Chinese and vice versa• Built up a database of potential investors• Supported building and updating the firm’s Chinese version website

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  Mmac

  Aug 2009 - Sept 2009

  Intern

  Researched on international business environment in Greater Milwaukee Area, and built up a database which MWTA used later for member and service expansion

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  Lam & associates, llc

  Dec 2010 - Jan 2011

  Accounting intern

  • Updated payroll, sales, and tax return information on Creative Solution Accounting System• Reconciled annual and monthly bank statements• Prepared annual and monthly earnings reports• Established year-end financial statements• Assisted in tax return

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  Pwc

  Jan 2012 - Mar 2012

  Assurance intern

  • Assisted in four SOX audits (Appleton Papers, MillerCoors, Menasha, and Oldenburg) and one quarterly control audit (Briggs & Stratton)• Documented walkthroughs on cash, receivables, and revenue recognition• Mapped trial balance sheets to the Auro database (PwC’s audit software platform)• Created lead schedules for all financial sections in Auro • Performed control testing, substantive testing, and account reconciliations on cash, receivables, inventory, and sales

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  City of milwaukee

  Mar 2012 - Apr 2012

  Internal audit intern

  • Assisted in three Department Audits (Department of Neighborhood Services- Billing and Receivable Audit, Department of Public Works Revenue Recognition Audit, and Municipal Court- Accounts Receivable Audit)• Completed walkthroughs and planning of newly initiated audits• Performed control testing and substantive testing on inventory, billings, receivables, and revenue• Delivered one IT audit report from sketch• Inspected six published audit reports to ensure they were in compliance with Comptroller General of the United States Show less

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  Enerpac tool group

  Aug 2013 - Apr 2014

  • Supported Actuant’s accounts receivable consolidation project • Simplified and standardized accounts receivable procedures for two business units (Hydratight and Maxima)• Inspected and solved 3.6 million unapplied cash in two accounting systems (Glovia and Oracle)• Trained new employees on Actuant’s accounts receivable policies and procedures• Reconciled accounts receivable, cash, and unearned income accounts monthly for multiple business units • Assisted in Actuant’s year-end SOX audit and two business unit audits (Enerpac and Power Gear)• Reconciled entire fisical year trial balance in Hyperion system• Performed control testing and substantive testing on cash, expense, fix assets, inventory, payables, receivables, and sales• Audited ten high-ranking officers’ expense reports • Prepared quality reviews of Actuant’s 10-K and Proxy Statement to ensure error free for SEC filings

  • Credit Analyst

    Nov 2013 - Apr 2014

  • Financial Accounting Intern

    Aug 2013 - Nov 2013
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  Liberty mutual insurance

  Jul 2014 - Jul 2021

  Managed complex projects related to pricing and underwriting for a $20 billion Personal Lines Market, including rate reporting and forecasting, monitoring underwriting quality, and pricing for the Inflation Guard products.-Spearheaded rate reporting and forecasting, providing industry insights to guide strategic rate decisions.-Built multiple analytic dashboards using Excel, SQL, and Power BI to assess premium metrics and monitor underwriting quality.-Managed pricing for the Inflation Guard products across over 10 states, safeguarding profit margins.-Synthesized data using SAS and developed high-quality, reusable code to streamline analysis processes.-Interviewed and evaluated candidates for the Analyst Development Program, contributing to talent selection and team development. Show less Led the financial and operational analysis for a $5 billion Small Commercial Market, including forecasting top-line revenue and bottom-line profit, developing financial and operational plans, preparing profit-and-loss presentation decks, and conducting ad-hoc analysis for stakeholders across leadership verticals.- Prepared profit-and-loss presentation decks for the leadership team- Produced ad-hoc analysis for various stakeholders across leadership verticals- Built models to forecast top-line revenue and bottom-line profit- Created the annual financial and operational plans from the ground up- Oversaw the accuracy of income statement and balance sheet and provided solutions for booking error- Trained newly joined employees on various planning and reporting tasks Show less Led the profit-and-loss booking and reporting for a $300 million Involuntary Reinsurance Market, including preparing Management Discussion and Analysis, Schedule F, Schedule P, and overseeing treaty auditing, billing, filing, and planning.- Administrated 15+ reinsurance treaties, responsibilities including audit and control, booking and billing, financial reporting and planning, treaty filing and renewal- Produced quarterly reinsurance Management Discussion and Analysis, Schedule F, and Schedule P- Explained complex reinsurance issues and delivered solutions to the leadership and the State Department of Insurance- Maintained a Hyperion Essbase cube to ensure the data flow accuracy- Trained newly joined employees on various treaty management tasks Show less 3rd rotation at Corporate Finance, Nov 2015 – Jul 2016- Performed U.S. federal income tax compliance and monthly book-close reporting- Calculated federal income tax, and deferred tax asset/liability for financial statements- Compiled statutory tax footnotes in financial statement disclosures2nd rotation at Commercial Insurance Finance, Apr 2014 – Nov 2015- Produced monthly premium trend and expense exhibits for senior management- Automated the monthly reporting deck with improvements in visual display- Created a process to generate the monthly financial and operational scorecards1st rotation at Personal Insurance Finance, Jul 2014 – Apr 2015- Conducted monthly journal entries, interface tie-outs, and account reconciliations- Delivered monthly balance sheet flux analysis to senior management and external auditors- Compiled and presented quarterly Schedule T and Part 1& 2 analyses to senior management Show less

  • Consultant – Product Analysis

    Dec 2018 - Jul 2021

  • Senior Financial Analyst – Financial Planning and Analysis

    Dec 2017 - Dec 2018

  • Senior Accountant – Statutory Accounting

    Jul 2016 - Dec 2017

  • Financial Management Program

    Jul 2014 - Jul 2016
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  American family insurance

  Jul 2021 - Jun 2023

  General management leadership development program

  3rd rotation at Personal Lines State Management, Nov 2022 - Jun 2023- Managed a $30.7 million premium portfolio in the West Region, partnering with the regional sales president, underwriting managers, and product managers to drive profitable growth across the region.- Conducted monthly competitive landscape updates, rate-action and non-rate-action impact summary, top-line analysis on quote volume and close rate, bottom-line analysis on frequency, severity, and loss ratio, comparative rater result analysis, and new business book mix review.- Designed agent termination strategies and executed comparative rater knockouts to drive business performance improvements.- Built a segmentation dashboard using Cognos SQL and Power BI to support nationwide business decision-making, evaluate new business quality, and monitor agent performance.2nd rotation at Commercial Lines Underwriting Operation, Mar 2022 – Nov 2022- Formulated a wind and hail deductible underwriting guideline for a $250 million Farm/Ranch Market, enhancing risk management and aligning with profitable growth objectives.- Built a loss simulation model using Power BI to quantify the profitability impact of implementing a separate wind and hail deductible across 19 states.- Finalized the structure of an eight-member team and established an agent communication hotline for a $900 million Small Business Market, enhancing operational efficiency and support.1st rotation at Product Design and Development, Jul 2021 – Mar 2022- Established a product strategy for a $4 billion Preferred Auto Market, leveraging multiple distribution channels to drive growth and expand market penetration.- Constructed a comprehensive SWOT analysis from scratch, identifying key strengths, weaknesses, opportunities, and threats to inform product design and development.- Facilitated workshops with department leadership to assess capability gaps, identify key focus areas, and craft a product vision statement. Show less

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  The hanover insurance group

  Jun 2023 - Oct 2024

  Associate state manager - personal lines state management

  - Managed full profit-and-loss responsibility for a $120 million multi-personal-line business, collaborating with Sales, Actuarial, Product, Underwriting, and Legal teams to develop and implement state-specific strategies, resulting in a combined ratio of under 90%.- Developed, implemented, and managed operating plans for assigned states, working closely with cross-functional teams to create tailored solutions that address local market needs and competitive dynamics.- Led state-level market analysis and competitive intelligence initiatives to identify growth opportunities, adjust pricing strategies, and refine underwriting guidelines, enhancing market competitiveness and profitability.-Cultivated relationships with external agents and networks, driving new business growth through bookroll initiatives and supporting underperforming agents in improving their business results. Show less

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  Liberty mutual insurance

  Nov 2024 - now

  Lead financial analyst - commercial middle market