
Timeline
About me
Team Lead, Internal Sales & Service at Nationwide Financial
Education

Northern kentucky university
2007 - 2011Bachelor of science sports business
Experience

Dugout media
May 2010 - Aug 2010InternTravelled to youth baseball tournaments around the country selling "Baseball Youth Magazine" and selling and promoting products from sponsors including: Disney, MLB Network, New Era, Louisville Slugger, Majestic, Topps, Backyard Sports and more

Florence freedom
May 2011 - Sept 2011Marketing and sales intern• Acquired two new businesses to cater for our players and front office staff in exchange for advertising• Sold sponsorships for our Striking Out Cancer Night• Generated group outing sales through cold calling in the Northern Kentucky/Cincinnati area

Columbus crew
Jan 2012 - May 2012Ticket sales representative• Cold called individual game buyers and businesses selling season ticket packages and group outings• Brought in over $3,000 in total revenue• Provided high quality customer service to current and prospective clients in order to increase future business

Total quality logistics
Jul 2012 - Jan 2013Account executiveManaged a portfolio of national accounts ranging from small businesses to Fortune 500 accounts. Developed new business through prospect research, cold calling and converting business inquiries into ongoing customer accounts. Negotiated rates and terms of contracts. Resolved complex problems.

Nationwide financial
Jul 2014 - now· Perform quality control on pre-filled sales paperwork before being sent out to financial advisors· Train new associates on various tasks and responsibilities and discover opportunities for continuous improvement with the training process· Member of DOL project team created to ensure Nationwide's sales process is compliant with the new DOL ruling· Member of committee created to evaluate how our team is being utilized by internal/external partners and discover opportunities for growth· Manage email queues by creating service requests, assigning work to team members, and responding to inquiries Show less
Team Lead, Internal Sales & Service
Jul 2020 - nowFinancial Services Technical Lead
Aug 2018 - Jul 2020Financial Services Representative
Mar 2016 - Aug 2018Sales and Service Technician
Jul 2014 - Mar 2016
Licenses & Certifications
- View certificate

Boosting your confidence, public speaking and performance
LinkedinApr 2023 - View certificate

Artificial intelligence foundations: machine learning (2018)
LinkedinApr 2023 - View certificate

Creating a positive customer experience
LinkedinMar 2022 - View certificate

Introduction to data science
LinkedinAug 2020 - View certificate

Leading inclusive teams
LinkedinApr 2021 - View certificate

Office 365 new features (microsoft 365)
LinkedinApr 2021 .webp)
Registered corporate coach
Worldwide association of business coaches™ (wabc™)Dec 2021- View certificate

Creating a culture of change
LinkedinApr 2020 - View certificate

Microsoft planner quick tips
LinkedinApr 2023 - View certificate

Digital transformation
LinkedinAug 2020 - View certificate

Building resilience as a leader
LinkedinMar 2023 - View certificate

Being influential at work on video
LinkedinApr 2023 - View certificate

Leading in uncertain times
LinkedinApr 2021 - View certificate

Take a more creative approach to problem-solving
LinkedinMar 2022 - View certificate

How to own a room
LinkedinMay 2021 - View certificate

Bill george on self-awareness, authenticity, and leadership
LinkedinMay 2021 - View certificate

Thinking in new boxes: a new paradigm for business creativity
LinkedinApr 2021 - View certificate

Leading remote projects and virtual teams
LinkedinApr 2022 - View certificate

Charlene li on digital leadership
LinkedinAug 2020 - View certificate

People analytics
LinkedinMar 2021 - View certificate

Managing organizational change for managers
LinkedinAug 2020 - View certificate

Data analytics for business professionals
LinkedinApr 2021 - View certificate

Microsoft collaboration: sharepoint, teams, groups, and yammer
LinkedinApr 2021 - View certificate

Leading like a futurist
LinkedinMay 2021 - View certificate

Rpa, ai, and cognitive tech for leaders
LinkedinAug 2020 - View certificate

Leading virtual meetings
LinkedinApr 2023 - View certificate

Communicating about culturally sensitive issues
LinkedinApr 2021 - View certificate

Leading your team through change
LinkedinApr 2020 - View certificate

Communicating in times of change
LinkedinApr 2020 - View certificate

Developing adaptable employees
LinkedinApr 2020
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