Experience

• 

  At still university

  Jan 2006 - Jan 2009

  Standardized patient

  Provide osteopathic students with constructive feedback regarding professionalism, bedside manner, and case-specific procedures in a simulated clinical care setting

• 

  Northeast regional medical center

  May 2007 - Jun 2007

  Quality improvement intern

  Develop, distribute, and analyze an ACLS nurse coverage study for the development of hospital Rapid Response Teams

• 

  University of missouri

  Oct 2009 - May 2011

  Within the Center for Health Ethics:Coordination of a Pandemic Preparedness Deliberative Dialogue TrainingCo-author of the Mentoring Profession series with Dr. David A. FlemingMO Telehealth Network survey developmentMiscellaneous literature reviews, communications, and general office assistanceWithin the Department of Family and Community Medicine:Qualitative data analysis for a dialysis studyPerformed a comprehensive literature review exploring individual choice behavior and research participation, and the effects of underrepresentation on research outcomes Show less

  • Investigator, Executive Management Study

    Sept 2010 - May 2011

  • Graduate Research Assistant

    Aug 2009 - May 2011

  • Standardized Patient

    Oct 2009 - May 2010
• 

  Vanderbilt university medical center

  Mar 2010 - Aug 2010

  Administrative intern

  Within the Vanderbilt-Ingram Cancer Center:Development and coordination of a smoking cessation initiative for minority populations within the Southern Community CohortWithin the Vanderbilt University Medical Center Performance Improvement Office:Provide communications and work flow analysis for physician relocationPerform a comprehensive operations assessment of the Family Cancer Risk Services, including process mapping and analysis to improve patient care within VICC departments of interest Show less

• 

  Health capital consultants

  Nov 2011 - Feb 2012

  Research associate

  Program coordination for the development, implementation, and evaluation of a healthcare-specific certification program in partnership with a national appraisal associationResearch and writing for Requests from Professional Colleagues, HCC Topics newsletter, and miscellaneous publicationsAdministrative support

• 

  Us department of health and human services

  Dec 2013 - Sept 2014

  Data coordinator

  Temporary position within the NC Division of Medical AssistanceServe as the primary interface between the NC DHHS Division of Medical Assistance (DMA), the NC Controlled Substance Reporting System (CSRS), and the University of North Carolina Injury Prevention Research Center, fielding all study-related questions regarding program functionalityMaintain a running database of eligible and enrolled participants in the Medicaid Lock-In Program (MLIP) Link MLIP participant data to data in the NC CSRS, maintaining confidentiality and data integrityPerform administrative tasks related to tracking program participants Show less

• 

  University of north carolina at chapel hill

  Jun 2014 - Jun 2015

  Research assistant

  Contract position within the Injury Prevention Research CenterPrepare, write, and edit manuscripts, grant proposals, and project correspondence, and perform data coordination and analysis for varied studies with the Injury Prevention Research Center and the Department of Pediatrics, with a primary focus on the North Carolina Medicaid Lock-in Evaluation ProjectFacilitate Child Welfare caseworker focus groups, and perform subsequent qualitative data transcription and coding using Atlas.ti for the analysis of the use and usefulness of Child Medical Evaluations in North Carolina Show less

• 

  Biomedical systems

  Apr 2015 - Sept 2017

  Supervise two (2) Clinical Project Managers within Pulmonary Services, and coordinate, organize, execute, and manage all requirements for clinical trials requiring centralized Pulmonary Services. Responsibilities include:Mentor, train, and perform evaluations for two (2) Clinical Project ManagersReview, approve, and monitor direct reports' study start-up and closing procedures to ensure they align with sponsor requirements and SOPsReview and periodically audit protocol study documentation to ensure all processes are documented uniformlyInterface with investigative sites and internal departments, including but not limited to Logistics, IT, Application Development, and Quality Management, regarding study-specific service requirementsMonitor studies for possible areas of escalation, and follow-through as-neededRespond to metrics findings and facilitate improvements at the site levelReview and approve monthly billing, and collaborate with Project Managers and Accounting to work through any billing issues related to Pulmonary Services Show less Coordinate, execute, and manage all requirements for clinical trials requiring centralized Pulmonary Services. Responsibilities include:Develop and manage all internal, site-, and sponsor-facing documentation and communications, including but not limited to protocol-specific software specifications, data processing requirements, site procedure manuals, site training presentations, and study-specific reportingCoordinate the deployment, maintenance, and return of required equipment and suppliesTrain technical support, clinical data review teams, and investigative sites on study protocols, equipment, and processesMonitor study timelines and billing, including the approval of monthly invoicing Show less

  • Assistant Director, Clinical Project Management

    May 2017 - Sept 2017

  • Manager, Clinical Project Management

    Sept 2016 - May 2017

  • Senior Clinical Project Manager

    May 2016 - Sept 2016

  • Clinical Project Manager

    Apr 2015 - May 2016
• 

  Ert

  Sept 2017 - Aug 2019

  Manager, project management

  Serve as the supervisor for the Project Management team within Respiratory Services (St. Louis), and perform as an integral part of the departmental management team. Responsibilities include:Mentor, train, and perform evaluations for one (1) Lead Project Manager, four (4) Project Manager IIs, two (2) Project Managers, and one (1) Project CoordinatorManage individual and team capacityDevelop and continuously monitor/amend internal and external Respiratory documentation and processes, including but not limited to Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs), study templates, and standard reportingRespond to metrics findings and facilitate improvements at the study levelCollaborate with Project Managers and Accounting to work through any billing issues related to Respiratory ServicesAssist the Director of Respiratory Services with sponsor support and escalation managementInterface with internal departments, including but not limited to Logistics, IT, Application Development, and Quality Management, regarding Respiratory service requirements.Provide support for auditors reviewing departmental policies and procedures Show less

• 

  Keystone technologies

  Aug 2019 - May 2024

  Manage all company technical project implementations within the health care sector, including but not limited to:Coordinating technical resources, managing individual and team backlog, and working with leadership to ensure the team is efficiently working at capacityContinuously monitoring and improving upon internal and external project documentation and processesCollaborating with leadership on organizational development, both within projects and across the companyEngaging in customer success and escalation managementInterfacing with internal departments regarding operations requirements Show less

  • Senior Process Consultant

    Apr 2023 - May 2024

  • Director of Project Management

    Aug 2019 - Apr 2023
• 

  Clario

  Jul 2024 - now

  Senior project manager