Experience

• 

  Aspire systems

  Sept 2003 - Sept 2006

  Senior engineer
• 

  Polaris software lab

  Sept 2006 - Feb 2007

  Consultant
• 

  Microsoft

  Feb 2007 - now

  Role responsibilities • Defined and articulated long-term product vision and strategy, ensuring alignment with customer needs and market demands.• Analyzed customer and market data to identify pain points and opportunities, driving product prioritization and feature development.• Led cross-functional teams in product design, resolving technical challenges while ensuring a seamless user experience.• Collaborated with marketing and sales teams to develop go-to-market strategies, optimize pricing models, and maximize product visibility.AchievementsBuilt Azure Backup & Azure Site Recovery product for Cloud native, SAP & Database workloads on Azure gaining trust across customers (enterprise, digital natives and ISVs/MSPs segment) with high CSAT. Improved employee wellness survey score with empathy, career development and culture initiatives Show less As Program Manager, shipped multiple releases of the product that delight customers and add strategic value to business by collaborating with business stakeholders, engaging with customers to determine requirements, defining the product vision, creating and communicating a successful design, managing the release, and connecting with and supporting the customer/partner community. As Delivery Manager, owned end-to-end SDLC through evaluating requirements, estimating costs, design & implementation of high quality products. Managed portfolio of projects with globally distributed teams and delivered solutions to Fortune 1000 customers across North America, Europe & Asia with high customer satisfaction score. As Pre-sales Manager, won strategic & large deals exceeding the New work sold (NWS) target and brought repeat business on existing accounts. Been instrumental in maintaining healthy pipe, increasing win-ratio, driving agility of the deal management process and providing forecast accuracy. As DevOps Manager, incubated & led the start-up function, implemented the charter of setting-up of application life-cycle management (ALM) practices across all projects such that it provides competitive advantage by lowering cost of quality and improving delivery agility.As Technical Quality Assurance Manager, established organization wide IT policies and procedures. Defined & matured architecture definition methods, requirements management through user-centric design and institutionalized agile methodology. Set-up process to monitor and report KPIs & SLAs for IT operations. Managed enterprise technology risk identification, assessment, tracking & control and implemented disaster recovery plan. Built information security & privacy policy that protects the confidentiality, integrity, and availability of IP assets. Show less

  • Principal Product Management Manager

    Jul 2019 - now

  • Architect

    Feb 2007 - Jun 2019