
Timeline
About me
Loan officer on Team MB@ Revolution Mortgage in Raleigh NC ( NMLS 336878)
Education

Allison university online
2016 -Biology and behavior in psychology
Institute of project management
2016 - 2016Project managementAlso, working on my Six Sigma Certification

Appalachian state university
1997 - 2001Bachelor of science specialized sales, merchandising and marketing operationsActivities and Societies: Secretary of the Fashion Group, Committee head of the Spring Fashion Show, Member of ASU Dance Ensemble for 3 years, Awarded GAP assistant manager internship
Experience

American home mortgage
Jan 2005 - Aug 2007Marketing manager• Provided support to Loan Officers in preparing loan packages for borrowers.• Customer Support for current and past borrowers.• Provided technical support for office staff on all new computer software and machines.• Collaborated with GoldMine computer software consultant through the development of the new personalized marketing database.• Created and maintained automation letter templates used in GoldMine software to keep all involved parties of the loan process informed.• Managed day to day operations of the office such as: ordering supplies, managing database system, and providing general direction to the office.• Ordered and approved specialized marketing flyers for Open Houses.• Maintained the GoldMine server and the master rights of the GoldMine database.• Worked with the companies marketing team in New York and Maryland to satisfy design and print needs for different marketing projects. • Developed and executed marketing strategies for new loan product introductions for all preferred builder accounts• Conducted marketing analysis in the surrounding markets• Planned and executed events from conception to conclusion using innovative and unique ideas• Identified and formulated marketing campaigns specific to target market customer Show less

Wells fargo home mortgage
Oct 2007 - Feb 2010Mortgage associate
Go realty
Jan 2010 - Jan 2010Loan assistant
Smitty's grille
Feb 2010 - Nov 2010Social media coordinator/ marketing managerInfluenced consumers by managing the social media sites and running the search engine marketing. This increased business along with some new target marketing including a new menu face, promotional events, festivals and specials.

Prospect mortgage, llc
Feb 2010 - Oct 2010Loan officer assistant and marketing/ social media managerProspect Mortgage is a correspondant lender that has the expertise and technology to find the ideal home program. My essential job functions were to train/ assist new team members through the hiring process, coordinate the loan process with all parties, meet with it's co-company, Go Realty on new updates, coordinate marketing events, update the social media sites and keep erveryone updated. I determined the loan scenerio that would meet the customers needs and determined the necessary documents that were needed to collect and analyze for file submission. During the loan process, I worked with processor to clear additional conditions, keep the clients and referral parties updated. It was up to me to expediate documents, and ensure that the process was done in a smoothly and timely manner. The loan closing and process is always more than just paperwork it is about building and keeping lasting relationships. The blog, twitter and other social site content is based on the needs and questions of the consumers, along with changes in the marketplace. This and continuous phone calls kept the agents informed of any new changes in the financial marketplace. Show less

Mogo
May 2010 - Jul 2010Blog writerMogo is an innovative financial service that allows consumers to borrower money at an affordable price. The blogs written for Mogo were to advise all types of Canadian consumers on how to save money. The tips and information offered customers simple solutions for everyday situations.Links to my work: 10 Reasons why People Skimp on anything but Coffee. http://goo.gl/cz3DH3How to Save Money with Green Products: http://goo.gl/OJ0jly

Digi tech studio
Aug 2010 - Dec 2010Social media marketing managerDigi Tech Studio held contracts for companies to increase web traffic, website content/ creations and gave social media assistance. My job duties were focused on the social media. I followed up with responses,updated content, increased marketing/ followers and shared promotions.

Wells fargo home mortgage
Feb 2012 - Oct 2013Licensed mortgage associate nmlsr # 336878
Pnc mortgage
Oct 2013 - Sept 2014Experienced mortgage loan officer nmlsr # 336878• Acted as the bank’s primary focal point for managing and controlling the banks mortgage interests and operational risks in the delivery of wealth/ non-conforming and conforming loans• Monitored trends in the market to better educate the public and business partners • Set up meetings and coordinated marketing activities with other banking and referral partners to find prospective clients • Confer with processing, closing and underwriting to aid in resolving mortgage application problems.• Implement marketing strategies to target builders, agents, customers and internal referrals• Pre underwrote the applicants loan file in accordance with company, State/ Federal compliance and independent bank overlays.• Offered solutions and communicated all parties with potential problems • Requested or Created the additional requirements list• Kept up to date with the rules and regulations as it pertained to the mortgage industry Show less

Wells fargo private mortgage bank
Sept 2014 - Jul 2015Program manager/ branch manager’s assistant and home mortgage coordinator• Reviewed loan files and documents for accurate accounting of all necessary activities were properly logged and supervised the loan through the loan personnel via the loan systems and personal hard files. • Worked productively and independently with the ability to prioritize assignments and issues of significance. • Set the customers’ expectations by managing the timelines related to the loan process. • Coordinated for 3 top producing loan officers closing a volume totaling $10 million.• Responsible for daily admin of all loans, the office and team and related accounts/ applicants. • Analyzed and coordinated the receipt of the applicant’s financial documents to support the terms related to the applicant’s financial credit and property evaluations• Conferred with processing, closing and underwriting to aid in resolving mortgage application problems• Managed Projects for monthly projects Coordinated loans with 3 top producers in the industry• Arranged marketing and training meetings to gain outside business• Monitored progress of the loan project which included handling customer complaints and questions Show less

River community bank, na
Jul 2015 - Jul 2016Loan project coordinator, nmls id # 336878• Managed the mortgage project throughout the process and all the key contacts. • Represented the bank as the preferred lender account coordinator on several mid-sized builder accounts.• Managed a monthly pipeline with volume of up to $ 4 MillionCreated content letters, weekly updates and marketing flyers to our referral partners and new prospects

Union mortgage group
Sept 2016 - Apr 2018Mortgage specialist on john gates mortgage teamMy mortgage team includes a total of 42 years of experience assisting residential homebuyers in purchasing, relocating, refinancing or seeking current/ upcoming financial solutions. The Gates Mortgage Team specializes in Construction to permanent financing both 1 time and 2 time closes, FHA, USDA, Conventional, Jumbo and portfolio financing for clients in the Triangle Area and beyond. My team offers outstanding customer service and effective solutions for every client referred to us. Need solutions? contact us today! Show less

Supreme lending
May 2018 - Jun 2019Supreme Lending, one of Texas’ most respected Mortgage Bankers, was established in 1999 by Scott Everett. Supreme has grown to 100 plus branches throughout the United States as a full service mortgage banker with multi-state licenses. We take pride in offering our customers a wide variety of loan products and commitment to helping them achieve their dream of homeownership. Our Philosophy "Customers for Life" We are a dedicated team of Mortgage Professionals who strive to offer the best service possible to our customers. Our main goal is to offer the most competitive mortgage products available as we walk you through the entire loan process. A strong and genuine belief in the "customer for life" principal of doing business is what fuels our company. We value the principles of honesty and integrity and referrals from previous customers and local real estate professionals have always delivered the majority of our production. We use the most advanced technology available to close loans quickly, at a low cost. If you can imagine it, we can do it. FHA, VA, Conventional, Jumbo, Fannie Mae and Freddie Mac -- and dozens of other ways to help you unlock the doors to your new home. Show less
Loan Officer
Nov 2018 - Jun 2019Loan Officer Assistant
May 2018 - Oct 2018

Mutual of omaha mortgage
Jun 2019 - Nov 2019Mortgage banker
Guaranteed rate
Nov 2019 - Jun 2020Vp of mortgage lending
Goprime mortgage, inc.
Jun 2020 - Aug 2022Loan officer
Get potted raleigh
Jul 2021 - nowPlantscaper and ownerGet Potted Raleigh is a local plantscaping service that is blurring the boundaries of indoor and outdoor living through biophilic design; allowing you to bring the benefits of nature and health to you indoors everyday. Specializing in plantscaping decor, potting parties, individual potted inspirations and rootings for all types of green thumb enthusiasts for home or office.

Goprime mortgage, inc.
Apr 2023 - Aug 2023Mortgage loan officer
Fairway independent mortgage corporation
Aug 2023 - Apr 2024Loan officer
Revolution mortgage
Apr 2024 - nowLoan officer on team mb
Licenses & Certifications

Mortgage loan officer
- View certificate

Project management simplified
Lynda.comAug 2016
Volunteer Experience
Volunteer Staff
Issued by Raleigh City Farm
Associated with Courtney HamlettVolunteer Staff
Issued by Magellan Charter School
Associated with Courtney HamlettTeam Manager
Issued by North raleigh Wake Forest Athletics ( Bulldogs Football : Pop Warner)
Associated with Courtney Hamlettbuilding
Issued by Habitat for Humanity International on Apr 2009
Associated with Courtney HamlettVolunteer Staff
Issued by Home Builders Association of Raleigh - Wake County on Aug 2011
Associated with Courtney HamlettAssistant Treasurer
Issued by Magellan Charter School on Aug 2022
Associated with Courtney Hamlett
Languages
- enEnglish
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