Experience

• 

  Meriwether county board of education

  Aug 2005 - May 2006

  School nutrition office aid, school social services & psychology aid

   Designed fliers and organized student records Performed clerical tasks: faxes, copies, typed Created activities for the Meriwether County Junior Mentoring Program

• 

  American red cross

  Oct 2008 - Dec 2013

   Performed complex operations support by leveraging one or more systems/databases  Prepared analysis reports following communication within guidelines Managed campaigns with usage of Oracle and Siebel by loading and launching campaigns through multi-channel marketing  Supported marketing operations programs and campaigns that maintain and increase blood donor base collection from the previous 12-month period for the Southeast Division Coordinated work with internal and external audiences including vendors Received and responds to donor/sponsor communications for the division by resolving issues directly and or escalating time sensitive issues to the proper management staff Demonstrated competency and ownership in campaign graphic design development and implementation including postcard concept creation, basic creative, and message strategy Designated, controlled and maintained the efficiency of enrolling donors into the VIP program Ensured that the correct sponsor code is embedded in the distribution of the postcard generation by running a bi-weekly report Increased blood product recruitment levels through enthusiastic customer service and support Inspected donor modifications and blood drive information for inappropriate and/or incorrect verbiage Attended team meetings to ensure the efficiency of jobs done bi-weekly Helped transition the company by assisting the implementation of the new Donor Relationship Management system  Communicated with donor recruitment representatives regarding recruitment initiatives in order to maintain and achieve collections goals through direct support using CRM basics Show less  Created order requisitions for Donor Recruitment and Marketing inventories by updating the Access Data Base to reflect all inbound materials Maintained and organized an efficient filing system to allow departmental personnel easy access Printed promotional materials and certified documents to be used for regional blood drives Communicated with customers and innovated a system for customer feedback Performed clerical tasks Inspected products to be exported by completing logistics operations Acted as a marketing liason between blood drive representatives and public relations materialsTrained new hires on processes and functions of the copy center Show less

  • Marketing Coordinator

    Jan 2012 - Dec 2013

  • LEAD Copy Center Technican

    Oct 2008 - Jan 2012
• 

  United way of greater atlanta

  Mar 2014 - now

  Provides comprehensive support to the Workplace Development and Campaign TeamSupports with customer account research through usage of CRM and fundraising softwareAssists Executive with preparation and maintenance of customer profiles and CEO cases by managing communications to volunteers Assists team members with closing outstanding accountsDelivers and distributes campaign materialsOrganizes the logistics of the 2014-15 Campaign Cabinet MeetingAssists with direct mailings to customers including corporate accounts Provides comprehensive administrative and clerical support to Senior ManagersHandles and responds to a wide variety of telephone calls and inquiries from corporate personnel, donors, volunteers, agencies, and vendors.Organizes and maintains and efficient filing system for department information and reports Show less  Provides executive level support to the EVP, Community Engagement, and VP of Problematic Impact to facilitate successful strategic alliances, relationship building efforts, and achievement of community engagement goals Effectively acts as a liaison for interdepartmental relationships between Community Engagement leadership and key staff Administers systems and processes that support planning day to day administrative activities Manages ad-hoc projects with EVP and VP Problematic Impact to support achievement of department objectives  Interfaces with diverse internal and external executives and assistants to coordinate a variety of multifaceted appointments, meetings and calls Coordinate heavy meeting and appointment calendaring and travel arrangements Performs additional administrative tasks as required, including, but not limited to, email management, maintaining the departmental calendars, timely filing of expense reports and keeping track of employee leave Assists in managing and creating a new system directly relation to the department’s budget Attends and coordinates key meetings including Strategic Management Team Meeting and Strategic Implementation Meeting by creating meeting agendas, minutes, and Outlook calendar invites Organized a specified volunteer governance committee meeting (the Community Engagement Council), by coordinating with other departments as needed and supporting completion of related follow-up activities Designed a draft organizational chart for the Community Engagement Department Researches background information on groups, organizations, and other constituents in order to produce profiles used in preparing for meetings and cultivating relationships.  Orders and monitors office supplies for the entire Community Engagement Department Show less -Schedules meetings and conference calls for PACE team and PACE directors as requested (includes email correspondence - internal and external- and all conference room scheduling)-Files invoices, MOUs, reports, etc-Creates reports as requested (one pagers to funders, flyers, etc)-Attends all PACE full team and Evaluation Meetings (must take minutes and distribute to team within 48 hours)-Assists intern in keeping team reminded on deadlines or reminders for upcoming events and tranings (submitting travel authorizations, conference registrations)-Assists with developing MOUs as requested -Handles conference/training registrations for PACE team as requested-Coordinates the ordering of office supplies-Places all materials/equipment/resource orders as requested Show less

  • Manager/Executive Assistant to Chief Development Officer

    Sept 2014 - now

  • Executive Administrative Assistant to EVP of Community Engagement

    Jun 2014 - Sept 2014

  • Project Coordinator

    Mar 2014 - Jun 2014