
Timeline
About me
Product Manager @ JPMorgan Chase & Co. | MBA - SPJIMR
Education

Siva sivani public school
-
College of engineering pune
-Bachelor of technology (btech) electronics and telecommunication first class
S.p. jain institute of management & research
2011 - 2013Pgdm
Experience

Accenture
Jul 2007 - May 2011Sap consultantWorked across the entire project lifecycle in coordination with onsite client teams for implementing ERP solutionWorked across different sectors such as FMCG and Hi Tech

Cognizant business consulting
May 2013 - Mar 2020Digital Cards & Payments Product • Built, from scratch, a Digital New Card Product used globally to apply for Personal and Business Cards• Organized focus group discussions & used market research to identify pain points in the user journey• Built the Product roadmap detailing the Product vision, key features and strategic direction• Transformed the existing Product design to a Responsive Web Design compatible across devices, leading to a 20% reduction in Bounce Rate• Partnered with Experian to implement a faster card decisioning process leading to improved conversion rate• Used A/B Testing, Omniture Tracking to validate the new Product design and increase customer engagement• Agile Champion: Conducted trainings on Agile Scrum framework to transition the team to an Agile modelIndirect Tax Product • Leading 2 cross-functional teams as a Product Owner for an Indirect Tax Product (ONESOURCE Determination) which enables Companies to automate their tax calculation and compliance processes • Responsible for prioritizing the product requirements based on business value and technical dependencies • Award: Above and Beyond Award for Excellence from the Technology Head of the Client Show less Digital Cards & Payments Product• Built, from scratch, a Digital New Card Product used globally to apply for Personal and Business Cards• Organized focus group discussions & used market research to identify pain points in the user journey• Built the Product roadmap detailing the Product vision, key features and strategic direction• Transformed the existing Product design to a Responsive Web Design compatible across devices, leading to a 20% reduction in Bounce Rate• Partnered with Experian to implement a faster card decisioning process leading to improved conversion rate• Used A/B Testing, Omniture Tracking to validate the new Product design and increase customer engagement• Agile Champion: Conducted trainings on Agile Scrum framework to transition the team to an Agile model Show less
Product Owner (Senior Consultant)
Oct 2017 - Mar 2020Product Owner (Consultant)
May 2013 - Sept 2017

Dell technologies
Mar 2020 - Nov 2022Senior product manager (payments)1.Product Manager within the Payments team in Dell2.Launched the Mobile Wallet, Google Pay for Dell E-commerce customers in US, UK, Germany and Australia resulting in a XX% improvement in Payment Authorization Rate3. Launched No Cost EMI in India resulting in a X million dollars increase in Revenue4.Thought Leadership: Published 2 Whitepapers in the Payments domain (Digital Wallets and Buy Now, Pay Later) which were reviewed and appreciated by the Leadership Team including the Vice President5. Working with multiple stakeholders across Business, UX Design, Engineering and Leadership Team to drive the product vision and prioritize the product requirements based on customer and business impact6. Responsible for analyzing and documenting the product requirements in the form of User Stories Show less

Opentext
Dec 2022 - Jul 2024Lead product managerProduct Manager within the Cloud Platform Team.• Product Manager for OpenText Admin Center, a Product to manage and configure SaaS applications• Built, from scratch, Reporting and Dashboard capability to measure business and user KPIs• Working with multiple stakeholders across Business, UX Design, Engineering and Leadership Team to drive the product roadmap and prioritize the product requirements based on customer and business impact

Jpmorganchase
Jul 2024 - nowProduct manager
Licenses & Certifications
- View certificate

Professional scrum master i (psm i)
Scrum.orgMay 2017 - View certificate
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Aws cloud practitioner
Amazon web services (aws)Oct 2024 - View certificate

Professional scrum product owner i (pspo i)
Scrum.orgDec 2016 
Cognizant certified retail professional
Cognizant technology solutionsDec 2013
Cognizant certified scm professional
Cognizant technology solutionsDec 2013
Apics - basics of supply chain management (bscm)
ApicsApr 2014
Honors & Awards
- Awarded to Kunal ShahCognizant - Above and Beyond Award for Excellence Cognizant Aug 2019 Award for Performance as a Product Owner/Consultant. The Client is a Global Information Services provider.
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