Experience

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  Starwood hotels & resorts worldwide, inc.

  Jan 2002 - Jan 2010

  Assistant director, human resources

  The Phoenician Resort and Spa AAA five diamond rating The Sheraton Wild Horse Pass Resort & Spa AAA four diamond rating Oversight of all aspects of the human resources function including recruitment, benefits, training, associate relations, worker’s compensation as well as the successful facilitation and administration of Starvoice (associate engagement survey) resulting in an overall increase in both associate engagement and supervisor effectiveness scores

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  Starwood hotels & resorts, the westin cape coral resort at marina village

  Dec 2012 - Apr 2014

  Director of human resources

  The Westin Cape Coral Resort at Marina Village AAA four diamond rating • Instrumental in the successful transition of the property to The Westin Brand in December 2012 • Oversight of all aspects of the human resources function including budgeting and forecasting processes • Influential member of the Executive Committee collaborating with all disciplines in order to achieve overall resort goals and objectives • Development & facilitation of overall training programs

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  Starwood hotels & resorts worldwide, inc.

  Apr 2014 - Aug 2015

  Associate director human resources, austin ccc

  Starwood Hotels & Resorts, Customer Contact Center (CCC), Austin, TX • Oversight of all aspects of the human resources function for one of ten global Customer Contact Centers – Austin CCC consists of 600 associates with 300 based @home • Instrumental in establishing human resources processes within the CCC • Implemented and adopted many best practices that are used in the property environment to improve associate engagement, community involvement, recognition, career/succession planning, and employee relations Show less

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  The phoenician resort/starwood hotels & resorts/marriott international

  Aug 2015 - Feb 2019

  Director of human resources

  The Phoenician Resort and Spa AAA five diamond rating/FORBES four-star rating The Canyon Suites at The Phoenician AAA five diamond rating/FORBES five-star rating Responsible for the leadership of the entire Human Resources function (5 direct reports) on property to include a population of 1,100 associates • Led and tapped to roll out key initiatives while managing a $100M transformation of the property along with executive leadership• Designed and implemented leadership and associate training strategy to increase and develop overall leadership skills in an effort to reduce turnover and increase retention. Training system was rolled out to 900+ employees over a 3 month time period.• Performed functions including process improvements to support a high performance workforce (offshore payroll/finance procedures, internal HR processes, overall operational strategies) • Change Champion for Starwood/Marriott integration; Talent Acquisition Solutions Team Lead Show less

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  Marriott international

  Feb 2019 - Oct 2020

  Market director of associate experience, arizona/colorado

  Market Associate Experience support for all managed Marriott properties in the states of Arizona, Colorado, plus one luxury property in Utah (26 properties in total). Responsible as a coach and support regarding the associate experience/engagement.• Driver of the Associate Engagement Cycle with an emphasis on the consistency of the culture throughout the entire year• Led and provided support to regarding compensation alignment• Facilitated training to leaders within the markets along with property specific focus groups and mini-sessions targeting how the leaders can deliver on the positive Associate Experience• Supplied the properties with both proactive/reactive support regarding labor relations Show less

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  Highgate

  Mar 2023 - now

  Oversight of the Human Resources function for the Phoenix Area, Full Service Highgate Hotels.

  • Area Director of Human Resources

    Mar 2024 - now

  • Complex Director of Human Resources

    Mar 2023 - Apr 2024