Judit Dojcsak, CPCU, ARM

Experience

• 

  Verizon

  Dec 2003 - May 2016

  • Responsible for leading and motivating a team of Financial Service Specialists to achieve productivity and customer satisfaction goals• Conduct interviews; direct, coach, evaluate, schedule and coordinate communication and training sessions• Create and document action plans for performance and quality improvement purposes; analyze and identify trends, determine root causes• Support and coach to all measures of Financial Services including but not limited to Aging, Bad Debt, DNP, FSTS and NPS results Show less

  • Solutions Specialist

    Mar 2016 - May 2016

  • Consultant

    Nov 2013 - Mar 2016

  • Financial Services Supervisor

    Dec 2007 - Oct 2013

  • Coordinator

    Dec 2003 - Nov 2007
• 

  Liberty Mutual Insurance

  May 2016 - now

  • Claims Resolution Specialist III

    Oct 2019 - now

  • Workers Compensation Claim Specialist II

    May 2017 - Oct 2019

  • Commercial Claims

    May 2016 - Apr 2017