Experience

• 

  Prince hamzah hospital

  Dec 2018 - Apr 2021

  Medical laboratory technician
• 

  Zahrawi group

  Mar 2021 - now

  -Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies.-Answering all product-related questions in a polite manner and addressing queries promptly.-Collaborating and strategizing with the business and engineering teams.-Attending workshops and refresher courses in sales and marketing.-Planning and assisting with new product releases and events.-Performing product demonstrations for customers, staff, and other stakeholders.-Assisting with the development of business plans.-Scheduling training sessions and attending meetings as required.-Identifying new market opportunities and relaying this information to the Manager and other relevant stakeholders.-Making helpful product recommendations and suggestions to increase revenue.-Extend after sales support.-Exhibit product expertise during customer support.-Provide applications production support by simulating a fast paced call center environment.-Organize and deliver training through candidate screening workshops, forums and seminars.-Coordinate with Service team and Project Manager for training sessions at customer installation site.-Engage to develop customer training tools and offer relevant input for future products and services.-Communicate with customers proactively improving customer satisfaction and loyalty.-Communicate with customers to resolve problems and enhance customer satisfaction.-Manage all company equipments in good and orderly condition. Show less

  • Product Specialist

    Jan 2023 - now

  • Product Executive

    Mar 2021 - Jan 2023