Experience

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  Wall street english

  Jun 2012 - Aug 2013

  Specific Teaching Duties: • Teaching introductory First Lessons to new Students to explain how studying works at Wall Street English and guarantee educational control • Providing personalized feedback, coaching, and support through Advising Sessions to ensure Students reach their goals • Following up with Students throughout the different stages of their course • Administering First Lessons, Second Lessons, and Advising Sessions in the Wall Street English Center• Driving Student progress by providing ongoing and consistent support, advice, coaching and feedback• Understanding each learner’s psychology and tailoring teaching skills accordingly to guide Students in a personalized, supportive and motivating way• Developing strong relationships with Students that are built on trust • Promoting the Wall Street English Method and an all-English environment in consistent and creative ways • Keeping up-to-date and informed of Student progress to provide appropriate support • Being aware of Students’ expressed and unexpressed needs and being able to respond with the right supportive actions • Working in the Speaking Center and at Reception to create an interactive, friendly, and supportive Student-centered environment • Driving Student progress through proactively booking Students into classes • Being an ambassador for the Center by engaging Students and motivating them on every occasion, as well as taking care of prospects to help support sales • Managing all bookings and changes in the most efficient way • Attending staff meetings and training sessions Show less

  • Tutor personal

    Nov 2012 - Aug 2013

  • Customer Service Representative

    Jun 2012 - Nov 2012
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  Corporación the english easy way

  Aug 2013 - Oct 2014

  Adjunct english instructor, curriculum editor

  English curriculum revision and edition for the classroom and the XAVIA virtual platform according to CEFR alignments and the advisory of the British Council; Editing and teaching preparation materials for British Council APTIS test and Colombian academic ICFES exams; English Teaching within the corporation´s methodology and under the alignments of the CEFR.

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  Colegio bilingue la consolata

  Jan 2015 - May 2015

  English language teacher

  English grammar teaching; Speaking sessions, and Cambridge testing (Starters, KET, and PET) from second through eleventh grade.

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  Expotur-eco

  Jun 2015 - Jan 2018

  I had my most rewarding experience and greatest professional honor, to be a Trekking guide in the Lost City and learn from a successful, globally renowned community-based initiative.Responsibilities: • Trekking guidance• Leading small-group tours through the Lost City trek in the Sierra Nevada of Santa Marta.• Translation and mediation between indigenous communities and travelers. • Providing historical, cultural and political information. • Trekking safety and contingency protocols. Show less

  • Trekking guide

    Jan 2016 - Jan 2018

  • English Translator

    Jun 2015 - Jan 2016
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  G adventures

  Nov 2017 - Aug 2020

  Chief experience officer - tour leader

  The company where I expanded my horizons and took my career to 11.Responsibilities • Lead small-group tours through Colombia and Ecuador• provide historical, cultural, and political information• Translation and mediation between foreign travelers, locals, and indigenous population• Trip management and logistics coordination• Employment of outdoor adventure sports, safety protocols and contingency strategies.

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  Planeterra

  Feb 2018 - Aug 2020

  Planeterra ambassador

  As a Planeterra Ambassador, I had the honor of working alongside the Wiwa Indigenous community of Gotsezhy in their community-based initiative supported by the Planeterra Foundation and G Adventures in the Sierra Nevada de Santa Marta, Colombia.Responsibilities:• Deliver meaningful cultural immersion experiences to travelers as a Tour Leader at G-Adventures.• Educate travelers on welfare policies (Indigenous Welfare, Animal Welfare, and Child Welfare Policies) for responsible travel experiences.• Stay up to date on sustainable Tourism best practices.• Raise funds for the Planeterra Foundation after trips. Show less

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  Skyeng

  Sept 2020 - May 2021

  English teacher

  Though the global health crisis of 2020 led to the cessation of my professional activity in sustainable tourism, it also provided a great opportunity to return to teaching English after five years.Responsibilities:• Training on target English language provided by the institution´s applications, software, and servers.•Hold Conversation Clubs.•Continuous student Performance assessment.

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  Solvo global

  Aug 2021 - Nov 2021

  English coach

  Being an English Coach at Solvo was my most valuable experience as a teacher, for my mentoring sessions and lessons were tailored for advanced English speakers from diverse backgrounds.Responsibilities:• To train and monitor staff agents, new hires, and candidates' language skills, such as sentence construction, grammar, rate of speech, clarity of speech, word stress, intonation, use of vocabulary, and pronunciation.• Broaden language arts by focusing on English calibration through common mistakes in spoken and written English due to first-language interference.• Provide constructive, direct feedback to agents concerning communication.• Accent softening and training on accurate speech delivery through effective use of English Language Structure, Phonetics, Syntax, Semantics, word-stress, intonation, and pronunciation.• Use agents' Interpersonal abilities to understand relevant regional differences in English-speaking cultures.• Identify language issues and introduce effective means to improve.• Written and spoken English level assessment to candidate agents. Show less

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  Galavanta | colombia tailored travel

  Nov 2021 - May 2024

  Freelance host

  As a freelance Host at Galavanta, I've initiated a learning path within the catering and luxury tourism world.Responsibilities: • Welcome travelers to the cloud forest property in Minca, Santa Marta.• Guide customers to activities and provide holistic information.• Offer menus and activity options.• Coordinate service with staff (cheff, maid, waitress, and house concierge)• Cater to travelers, especially people who require extra attention (e.g. children, elderly).• Address travelers' queries• Assist staff as needed Show less

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  Road trip colombia ®

  Feb 2022 - May 2023

  Freelance tour guide

  Road Trip offered me the opportunity to return home after the global health crisis of 2020 and resume my passion for authentic cultural immersion with my travellers and the communities of the Sierra Nevada de Santa Marta.Responsibilities:• Trekking guidance• Leading small-group tours through the Sierra Nevada of Santa Marta.• Translation and mediation between indigenous communities and travelers.• providing historical, cultural and political information; trekking safety and contingency protocols. Show less

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  Airbnb

  Oct 2022 - now

  Experience host

  Thanks to creating an experience for Airbnb, I have successfully launched my community-based initiative in my town, thus leveraging luxury in service with the authenticity of a 100% local model.Responsibilities:• Sustainable practices of Community tourism and Etnotourism.• Continuous dialogue with the communities of Rio Ancho and the Kogui indigenous community of Tungeka.• Travel logistics.• Trekking guidance.• Leading small group tours through Río ancho and the Tungueka Kogui indigenous community in the Sierra Nevada of Santa Marta. • Translation and mediation between indigenous communities and travelers.• Providing ethnic, historical, cultural, and political information.• Trekking safety and contingency protocols. Show less

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  Joinmytrip

  Jun 2023 - now

  Freelance trip leader

  Being a Freelance Trip Leader at JoinmYTrip has provided me with valuable knowledge of Tourism Marketing, SEO, and Copywriting.Responsibilities:• Planning and executing Trips around the globe.• Securing suitable accommodations and organizing logistical aspects of trips.• Creating amazing experiences on the ground that leave a positive impact at the visited places, on their communities and their visitors.• Copywriting.• Using SEO tools and social media to promote trips• Executing trips constantly. Show less