Experience

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  Discount television service and sales

  Jan 1977 - Sept 1982

  Television business office assistant - customer sales and service

  Worked part-time in my father's business assisting with record management, providing customer service, scheduling appointments and auditing inventory.

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  Nashville chiropractic clinic

  Jun 1985 - Aug 1988

  Medical front office manager

  Dr. James Arbogast was one of Nashville's first practicing Chiropractors and during the time I assisted him, he treated approximately 75 patients a week. I was his sole office staff until his retirement and I loved assisting him and his patients in every arena of my duties. My responsibilities included greeting patients, answering phone calls and inquiries, scheduling appointments, creating patient files and records, filing primary insurance claims, handling A/R & A/P, transacting product sales, screening sales rep calls, and maintaining the lobby waiting area and patient rooms. Show less

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  Independent project consultant

  Oct 1985 - now

  Independent project administrative assistant

  Home schooled our three children through HS graduation, while working as an Independent Consultant/Administrative Assistant and on Special Projects for Businesses, Non-Profits and Organizations. I understand the dynamics of time management, organization and flow systems, excellent customer service, record accuracy, the importance of training a work force through positive reinforcement, how to support productivity, stop loss, and maximize profits. My goal is to assist my client through analyzing their needs, customizing their business management plan, and in training their staff for business efficiency with minimal personnel. Client Samples:Trevecca Nazarene University, Falling Star Farm, Freedom Church, Light House Christian School, Kestner Chiropractic, Williamson County Jail, Radnor Towers Retirement Center, Nations Church, New Song Christian Academy, Pennington Bend UMC, Futrell Insurance Agency, Blakemore Nazarene Church, Publisher's Outlet, Victory Fellowship Church, Glencliff Elementary, Sears Service Center, Rosedale Daycare, Suburban Home Health, Safeco Insurance, Tennessee State University, Glencliff UMC, Staffing Solutions Show less

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  Expedient carpentry and remodeling

  May 1986 - Mar 2008

  Construction business office manager

  Managed the daily operations and compliance records for my husband's carpentry business and handled communications with contractors, subs, and customers on estimates, ordering supplies, and scheduling for timely completion for clients on new home custom trim and cabinetry and for renovation projects for commercial businesses and home owners.

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  Trevecca nazarene university

  Mar 2008 - Jun 2012

  Hr / athletic insurance claims and student employment manager

  Human Resource Benefit Enrollment and On Boarding Relief Member - Extensive HRIS experience -- Managed Campus-wide Student Employment/Rehire Compliance and Payroll set up of approximately 260+ student workers annually-Audited, Redesigned and Managed Student Athletic Insurance Injury Claim processes for all 9 collegiate teams processing and rectifying Primary/Secondary Claims.- Organized and Managed Special Projects for the Executive VP of Finance and Administration-Resourced directly with HR Director, Financial Services Director, EVP of Finance and Administration, Athletic Director, Athletic Trainers, Medical Providers, Vendors, Administrators, Staff, Faculty, Students, Parents and Visitors Show less