Experience

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  Subway

  Jul 2001 - May 2010

  Finance analysts
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  The common man family

  Aug 2009 - Dec 2019

  Function server/ bartender

  -Bartend at multiple different locations through the company -Studied and maintained a large amount of specialty cocktails for the restaurant’s different seasonal menus -Bartended Private In-house events at the Concord Location as well as bartended off site weddings and catering -Served up to 250 people four course dinners and packed offsite vans

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  Verizon

  Oct 2011 - Jun 2013

  Sales representative

  -Extensive knowledge of front-end systems including: NetAce, MobilePOS, SFA, My Account, and MyBiz. -Appointed as Lead Role in store for In-Store Trade in metric. -Exceed monthly sales quotas to drive growth through strategic products. -Managed all sales representatives and customer care representatives on the floor. -Set store goals and ensured all sales representatives executed their goals accordingly.

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  Comcast business

  Jun 2013 - Nov 2013

  Direct sales representative

  -Met and Exceeded Company quota -Work with Sales force and Workbench systems -Trained new representatives to the team -Focused on growing the business and meeting company metrics -Generating Sales through cold calling through Five Nine Computer systems

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  Tmax publishing

  Dec 2013 - Feb 2015

  Chief operating officer

  -Developed online marketing strategies/promotions for the new area that we were in -Sent out direct mail flyers to over 35,000 homes every month in regards to local business coupons/ promotions -Developed and maintained all avenues of social media (Twitter, Facebook, LinkedIn) -Trained all new hires through a week long training program -Developed all sales representatives and made sure they were meeting/exceeding goals -Managed all financial aspects of the company (i.e.. Employee pay, gas cards, community events, and donations) -Kept all sales representatives active on Sales Force by running reports and daily dashboards Show less

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  Enterprise

  Feb 2015 - Nov 2015

  Management trainee

  - Organize and implement daily strategies for reservations and customer flow throughout the day - Keep up to date on customer profiles regarding payments, rental lengths, etc. - Implement a marketing strategy for the branch to brand ourselves in the community - Influence and communicate with customers by eluding excellent customer service - Contributes to branches overall growth by upgrading/upselling customers to optional protection packages - Continued to be a top performer always in the top 10 of the district and area for sales growth Show less

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  Constant contact

  Dec 2015 - Feb 2016

  Inside sales consultant

  - Worked one-on-one with over 750,000 small businesses to grow their marketing/social media - Surpassed a quota by selling products to businesses through a structured telephone sales process - Worked with salesforce, timetrade, and other software programs to succeed in time management - Designed marketing/ email campaigns for business growth in different sectors of commerce

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  Dyn

  Mar 2016 - May 2016

  Accounts payable specialist (contract)

  -Processed and coded all incoming invoices from outside vendors -Went through approval process with all levels of management to do weekly check runs -Assisted with month-end close (Journal Entries, reconciliation, adjusting entries) -Assisted with Quarter close (Forming Open Purchase Order Reports, Following up with vendors on invoices) -Worked one-on-one with Procurement and getting purchasing orders done in a timely manner -Processed all credit-card payments to outside vendors -Used Excel and Google (sheets, drive, calendar) on a daily basis -Used Accounting software on a daily basis (Netsuite, JIRA, etc.) Show less

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  Robert half

  Jun 2016 - Jul 2017

  Staffing manager

  Accountemps places accounting and finance professionals on a temporary basis. We match highly skilled candidates with businesses requiring immediate, specialized assistance on a project basis and also provide individuals who can transition into full-time roles. This staffing model allows employers to access the talent they need, when they need it, and helps professionals further their careers. Accountemps has more than 340 offices around the world. For more than 15 years, Robert Half, our parent company, has been named to FORTUNE magazine's list of "Most Admired Companies." Show less

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  Progressive insurance

  Jul 2017 - Apr 2019

  Claims adjuster

  -Certified and licensed to handle cases in several different states -Analyzed case files for clients and determined level of loss and compensation -Educated and informed the insured on their policy and the claims process, personally yielding higher customer service goals -Confirmed coverage through accurate application of policy detail, drivers, vehicles and associated coverage -Secured recorded statements from insured policyholder, claimants, witnesses, paralegals and attorneys -Prepared detailed liability investigation reports for claims involving multiple exposures -Maintained a healthy inventory with no aged inventory and a 9-month trailing off 100% for customer service -Assisted with new hires and developing representatives into efficient and effective claim handlers Show less

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  360 relay

  Apr 2019 - Sept 2019

  Shopping coordinator

  -Helped train new hires that join the Shopper Coordinator Position -Managed 300 customer accounts for mystery shopping -Managed to fill 95.6% completion rate for jobs by end of month. -Created easy to use templates for encouraging customers to inquire/ complete mystery shop -Exceeded Call volume of 80 calls a day/ quota

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  Loftware

  Mar 2020 - now

  • US Payroll, Benefits & Global HRIS Specialist

    Jan 2022 - now

  • Executive Assistant

    Mar 2020 - Jan 2022