Hoang Tran

Experience

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  DISH Network

  Jul 2006 - Jun 2015

  Successfully led a team of 20 technicians that serviced the Central Valley. Managed all aspects of the field and technical operations that included installation, customer service, and daily workloads while adhering to NEC and OSHA safety regulations. Responsible for the onboarding and development of technical staff and managed all activities of operations including productivity, quality assurance, payroll, customer satisfaction, staffing, fleet services, and performance metrics. • Distinguished Service Award for Exceptional Performance & Commitment, 12/2012 • Chairman’s Award, 12/2010 • Field Service Manager of the Year Award, 12/2009 • #1 Field Service Manager in the Region Award, 11/2009 Show less

  • Field Service Manager

    Aug 2008 - Jun 2015

  • Field Service Technician

    Jul 2006 - Aug 2008
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  San Joaquin County Office of Education

  Jul 2015 - now

  Integrate technology into the classroom to enhance the learning experience of at risk students within the San Joaquin County. Technology includes the use of: Virtual Reality, E-Sports, Drones, Maker Spaces, Coding, Digital Art, and Music Creation. Provided technical support to staff and students at the various Academic Programs offered by SJCOE. Responsible for large-scale deployments, maintenance, and repair of technology devices. Provided technical support to staff and students at Venture Academy. Technical supportincluded help desk, onsite support, and also training of staff members. Responsible for thedeployment, troubleshooting, and maintenance of technology devices.

  • Program Manager - Academic Technology

    Nov 2018 - now

  • Hardware Support Technician - Academic Technology

    May 2016 - Oct 2018

  • Computer Technician - Venture Academy

    Jul 2015 - Apr 2016