Experience

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  British council

  Jan 2019 - Jan 2020

  Teaching assistant

  Experienced for one-year part time job as Teaching Assistant at British Council (Dec 2018 - Dec 2019)Assisted teachers to manage students in the English-as-the-second-language environment.

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  Kddi corporation

  Feb 2021 - Feb 2023

  セールアシスタント(sales assistant)

  - Supported process Sales flow in the IT and Telecommunication industry, conducted legal paperworks, delivered good customer service via meetings and phone contacts. - Assisted Japanese Sales Managers regarding business data management and contributing to revenue growth. - Conducted sales tasks assigned by Account Manager supervisors by using fluently English, Japanese and Vietnamese.- Deal with vendors to get best cost and recommend the best service package to each of customers (i.e corporations, hotels). Show less

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  Ricoh vietnam

  Mar 2023 - now

  Japan desk account manager

  - Develop key relationships with existing and potential new customers, mainly those who are decision makers of Japanese key accounts.- Frequently communicate with customers to identify pain points, resolve customer's complaints, be the main contacting person-in-charge of handling troubleshooting and answering how-to questions.- Make sales proposals and do presentations for key decision makers who have high demands and plans to use Ricoh service.- Follow up the progress of each project and adapt to customer's pop-up requirements to close the deal.- Support marketing by presenting to customers Ricoh's new services and the insights of digitized workplaces, also educating customers about the future of digitalization in Vietnam.- Expand the network of relationships with potential customers via participating at campaigns, events, JCCH organizations. Show less