Experience

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  Futureshop

  Aug 2006 - Jun 2011

  Sales associate-> product expert -> tech lead

  Tech Lead: Managed up to ten associates directly in the Tech room as well as up to 16 on the sales floor. Responsible for sales of services (setups, in-homes, repairs), repair of computers, setups and installs, overseeing home technicians, satisfying escalated customer issues, analyzing and managing the department’s P&L, training new associates, hiring new staff, and scheduling. Worked with computer sales manager on numerous projects including creating sales packages to help drive business with both sales dollars and GM.Product Expert: Responsible for maintaining consistent sales numbers, helping the department hit budget by driving sales, assisting teammates and tallying high shrink categories. . Have consistently maintained top 30% and above in sales rankings in Western Canada based on sales dollars, GM%, Product Service Plan (PSP) dollars sold vs sales dollars, tech dollars sold vs sales dollars, accessories sold, and clearance percentage sold. Trained new associates on sales, PSP, tech work, product knowledge, and till functions. Managed sales floor once a week for 3 hours, including supervising staff productivity and breaks, handling escalated customer issues, controlling numbers for sales and services sold Show less

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  Oak bay bikes

  Jun 2011 - Feb 2013

  It/sales/shipping recieving

  In house consulting on Tech hardware, and migration to an ERP based POS system.

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  John n. calley foundation

  Oct 2011 - now

  Member of the board of directors
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  Tech buyers informed

  Aug 2013 - Jul 2015

  Sole proprietor

  Finding hardware and software solution for small businesses and consumers.

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  Up your egame

  Jan 2016 - Dec 2019

  Co-founder

  Picking up a controller and headset to play online takes some mental armor if you’re going in alone. You meet some amazing people but, more often than not, you also have to deal with trolls and bullies. They’re out there. We believe that gaming is more fun when you play with the right people. PVP games add the randomness that many people crave and that drives the online play. However, apply the same randomness to selecting teammates and it can make or break your gaming time. Our mission is to make gaming better for everyone by connecting you with the right match every time. We want to enhance your experience with custom team building tools and line of sight to awesome, reputable players that you can team up with or throw down against. Your game, your time, your choice. Show less