Ken Oshiro

Ken Oshiro

Customer Service Officer

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location of Ken OshiroEspoo, Uusimaa, Finland

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  • Timeline

  • About me

    Tech QA Specialist at Metacore

  • Education

    • Aalto University

      2021 - 2023
      Master of Arts - MA Game Design and Production 4.49/5

      Activities and Societies: Erasmus: Exchange semester at ITU Copenhagen (Game Development)

    • IEMN-IAE

      2010 - 2013
      Bachelor of Science - BS Economics Ranked 5th out of 27 students
    • Université de Nantes

      2016 - 2017
      Specialization Studies Computer Science
    • Arcada University of Applied Sciences

      2020 - 2021
      Specialization Studies Big Data Analytics
    • IEMN-IAE

      2013 - 2015
      Master of Science - MS Economics Ranked 3rd out of 12 students

      Activities and Societies: Erasmus Exchange Year at Arctic University of Norway UiT (Economics), Tromsø,

  • Experience

    • CIC

      Apr 2012 - May 2012
      Customer Service Officer

      Internship, taking charge of customer service and back office related tasks.

    • Banque Populaire Grand Ouest

      Jun 2012 - Jul 2012
      Back Office Assistant

      Summer job in bank as back office assistant.

    • Région Normandie

      Apr 2015 - Sept 2015
      Project Manager in Public Program Evaluation

      My role as project manager in program evaluation included the following tasks:- Definition of Key Performance Indicators according to program specifications- Design and development of data collections tools and real time dashboards- Provided expertise and training in program evaluation techniquesProject was successfully completed by the deadline

    • CGI

      May 2017 - Sept 2017
      IT Business Consultant

      Maintenance and support of SAP-HCM payroll systems for several customers, such as Mars and Heineken.Ensured the proper functioning of business operations while managing large amounts of data.Implementation of updates and tests.

    • Turku Game Lab

      May 2020 - Jun 2020
      Programmer

      Development of mobile augmented reality application in Unity.AR application shows additional content from printed magazine pages, such as animation, videos, quizzes and other mini-games.

    • Oulu Game LAB

      Aug 2020 - Jul 2021
      Producer & Game Designer - Student Projects

      Producer, game designer and vision holder on F2P mobile game development in Unity.Leading teams from concept to release.- Increased D1 retention from 6% to 26%. CPI of 0.03€ per user.- Won the 1st place in Oulu Game Lab Winter 2020 competition, 17/20 from a jury of professionals (Fingersoft, Resistance Games, Koukoi Games).

    • Aalto University

      Sept 2021 - Dec 2022

      Producer, game designer and vision holder for two student projects: They Are You and Massacre at High Castle. Each game won the second place in two game competition, respectively: Bit1 and Assembly2022. Implementation of experimental reinforcement learning algorithm: training an AI to play games with different customizable behaviors.

      • Producer & Game Designer - Student Projects

        Jan 2022 - Dec 2022
      • Research Assistant in Artificial Intelligence

        Sept 2021 - Dec 2021
    • Savage Game Studios

      Jan 2023 - May 2023
      AI Research Intern (QA)

      Thesis work: developing curiosity-driven machine learning AI agents for Level QA testing (Unreal Engine 5.0).

    • Metacore

      Sept 2023 - now
      Tech QA Specialist

      Manual and automated testing for Merge Mansion as part of the Tech Team: dashboard, analytics, performance...

  • Licenses & Certifications