Oliver Mwangovya

Experience

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  Mitsuminet [k] Ltd

  May 2001 - May 2003

  Technical Support Engineer

   Installations of dial-up accounts  Site Support [I go to the clients residence or offices and assisted them incase of any problems with the services]. Phone Support [I assist clients on phone with problems in using the services] Night Support; this included assisting clients on phone if they’re experiencing any problems and monitoring the whole system incase of any problems arises and make sure everything is okay.  I also assisted clients at the office with dial-up accounts problems, and did installations & trouble shooting.  I Support lease line clients incase they’re experiencing any problems. Hardware & Software support. Virus removal Networking [LANs, WANs] Monitoring systems Data Storage and back up Show less

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  Twista Technologies

  May 2003 - May 2011

  All ICT related

   Job Description: Administer and perform administrative and managerial duties in the company Web development / Webmaster [CMS – Content Management Systems, Macromedia, Swish max, Sql, some Php, Ftp; Graphics programs etc] Software development Computer and Printer Servicing and Repairs, Maintenance Hardware and Software Installations and Repairs Virus Removal Data Recovery Data Storage and backup Networking Graphic Design Program Training  Internet Marketing  IT Consultancy Show less

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   African Population and Health Research Center (APHRC) Nairobi. (International Conference on Urban

  May 2009 - Sept 2009

  Web development / Webmaster

  Web development Contract:Web development and management of the International Conference on Urban Health 2009

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  Access Kenya Group

  Feb 2012 - Jul 2015

  Technical Support Engineer

  - Troubleshooting Wide Area Networks on wireless links & fiber. (use of various routers e.g. Cisco, Sonic Wall DELL, Microtik, Cyberom, Microtik,Dlink, Level one etc.)- Installations & support of Canopy & Wimax (Internet Radio wireless connection) on site and on telephone. - ICT Solutions as QnQ, Tunnels, VPNs, MPLS, IPSec (P2P) - Support on Web, Email administration & mail servers, and - Domain registration & hosting support - Site support- Front line support- Night support Show less

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  Twista Technologies

  Aug 2015 - now

  ICT Engineer

  Consultancy in all ICT related services- Netwroking installation & management of WAN devices such as routers and switches e.g.Cisco, Sonic Wall DELL, Cyberom, Microtik, TP link, D - link, and Level one routers and switches etc).- ICT Solutions as QnQ, Tunnels, VPNs, MPLS, and IPSec (P2P) - Mail server management e.g. Mdaemon, Microsoft exchange servers - Web development & management- Domain registration & hosting- Email solutions * administration- Software development- Computer and Printer Servicing and Repairs, Maintenance- Hardware and Software Installations and Repairs- Printer repairs & installations- Data Recovery- Virus Removal- Graphic design- Program Training - Internet Marketing (SEO)- Supply of computer, laptops, printers & network devices. Show less