Experience

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  Northern virginia writing project

  Jun 2007 - Apr 2011

  Office assistant

  Assisted with the successful conduction of workshops taught by local teachers to guide students, grades 4 through 12, to write creatively. Answered phone and disseminate information to appropriate personnel. Regularly proofed and copy edited documents for public distribution. Entered data for directories in Microsoft Access. Served as organizational staff for the Student Summer Institute; grades 5-12. Served as technical staff for the NVWP Summer Institute for teachers of all grade levels. Composed letters and create documents to be sent out to participants of programs & teacher consultants. Show less

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  U.s. department of state

  Jul 2010 - Jun 2011

  Student program analyst

  Worked primarily with the Privacy Division of Information Programs & Services. Resolved and address Privacy Act Compliance issues. Recorded legislation changes concerning privacy issues. Compiled a weekly media digest concerning federal cyber security and breach news that is distributed to the Privacy team as well as the Senior Advisor of Privacy Policy. Logged breaches of personally identifiable information (PII) reported to US CERT and created a monthly report on the occurrences of breaches. Attended an interagency international privacy conference every six weeks. Show less

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  Booz allen hamilton

  Jun 2011 - Feb 2015

  Senior consultant

  Developed & executed disaster preparedness training programs & sessions based on client needs. Analysed existing organisational problems for the development of improvement plans. Facilitated the management of office-wide programs for components of the U.S. Dept of Homeland Security.• Planned, organised, & facilitated a preparedness exercise planning program, organising monthly stakeholder meetings, culminating in the facilitation of annual meetings of contingency planners to develop 4-year strategic plans• Analysed exercise funding data & operational needs to develop new budget procedures to save over $50,000• Identified and assessed U.S. Coast Guard (USCG) lessons learned with Commandant and senior leaders for the development of a Super Storm Sandy after-action report• Stood watch for the USCG Ebola Crisis Action Team & contributed to the development of a response plan for the protection of personnel and patients• Served as an instructor for an advanced planning & exercise course at the client’s training center to train 15 commissioned officers and contingency planners• Organised & planned over 15 exercises for the U.S. Transportation Security Administration, developing after action reports & supporting exercise documents as well as executed 11 exercises across the U.S., from seminars to full-scale exercises Show less

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  Eagle hill consulting

  Feb 2015 - Jan 2019

  Consulting manager

  Served as an exercise subject matter expert for the Exercise Information System as well as an analyst for the Transportation Security Administration’s Intermodal Security Training and Exercise Program from 2015 to 2016, developing the next generation of EXIS to improve its function as a resource for industry partners across the nation to increase their security preparedness. Supported the National Protection & Programs Directorate Office of Infrastructure Protection Interagency Security Committee as a senior analyst and training subject matter expert, developing stakeholder outreach engagement plans to improve compliance with ISC standards across the Executive Branch agencies’ for facilities nationwide. Supported contracts with the U.S. Food & Drug Admin.• Designed & facilitated training for 100+ employees on a quality managementframework as well as developed an orientation program for new hires• Built a quality maturity model by leveraging targeted interviews throughout the client’s office for recommendations on how to facilitate organisational change• Coordinated 60-member agencies across the U.S. government to design, develop, & conduct quarterly meetings, subcommittees, working groups, & a summit to update security standards and develop a strategic plan• Developed a strategy with building blocks to grow compliance, including a 19-city engagement over 1 year with advisory meetings• Developed and executed the strategy for the launch of a webinar series to increase outreach to over 300 stakeholders• Managed teams for the technical & policy development of a new system to gather data to measure compliance• Designed a 3-day Exercise Facilitator Course to train transportation security inspectors, increasing organisational capability to conduct exercises• Led a six-person team responsible for 256 emails annually (an increase of 105% in two years). Lead a team to launch a newsletter as well as bi-monthly leadership office hours to improve company culture Show less

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  North highland uk

  Feb 2019 - Dec 2019

  Consulting manager

  A manager in the People and Change practice in North Highland, London. Led and managed a team of five change managers on a project with a mobile network company, responsible for driving change and engagement across across the Customer, Legal, Compliance, & Regulatory, Finance, and Marketing functions, with particular focus on the Customer function due to their level of impact from upcoming changes and new business capabilities. Advised the Chief Commercial Officer’s leadership team, aligning them in their sponsorship role and driving the change agenda. Accountability was to manage the change impacts and make sure the functions were ready to accept the changes and take on responsibility for the new capabilities and changes to their day-to-day tasks. Show less

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  Spire healthcare group plc

  Jan 2020 - Jan 2022

  Change programme lead

  Developed and managed the change programme to provide oversight to support project level activity to ensure programme goals are met, to include change impact assessments and prioritisation of business change activities. Responsible for the communication, engagement, and implementation of large scale projects and programmes.* Led the change management activities for a major human resources people platform, transforming the business of 16,000 clinical and non-clinical colleagues from paper to digital processes. * Developed the change management framework and approach for the business to be used as a guide for projects with a change element, including how change management within business transformation can partner with other parts of the business. Show less

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  Clyde & co

  Jan 2022 - now

  • Organisational Change Lead

    Sept 2023 - now

  • Global Change Manager

    Jan 2022 - Sept 2023