Amy Donofrio

Experience

• 

  Chicago Zoological Society/Brookfield Zoo

  May 2002 - Dec 2014

  • Supervised full-time Interpretive Programs Coordinators and large team of seasonal staff • Monitored interpretive programming institution-wide for quality and consistency including evaluation of programs and providing coaching and direction to staff • Developed interactive programs and interpretive presentations that connect people with wildlife and nature • Created and conducted interpretive training and coaching for volunteers and staff• Provided interpretation for Backstage Adventures, Deckside with the Dolphins and Pinniped Pals, Zoo’s premium behind the scenes interactive experiences• Facilitated customer service training for new staff • Monitored program budgets and assisted with development of grant applications• Contributed to the interpretive planning process for new exhibits • Served as a staff resource for public presentations, voice-overs and special events • Selected and edited music for dolphin show presentations and children zoo presentations Show less • Connected guests to nature and wildlife via live animal presentations, encounters and interpretation at a variety of Zoo exhibits including, Feathers and Scales, Children’s Zoo, Butterflies!, Pinniped Point, and Seven Seas• Interpreted multiple dolphin presentations daily for up to 1800 visitors per show• Provided engaging animal encounters on Critter Cart, a mobile, live reptile touch cart • Engaged and educated children ages 6-10 and prepared all activities and materials for Bug Club, an interactive program focusing on invertebrates• Hired, trained, and supervised up to 22 seasonal staff members for Roving Naturalist Program, which introduces invertebrates, amphibians, and reptiles to guests through interpretive programs daily from May through September• Provided interpretive programs for zoo wide special events, marketing events, and member programs Show less

  • Interpretive Programs Supervisor

    Feb 2006 - Dec 2014

  • Public Programs Coordinator/Specialist

    Oct 2002 - Jan 2006

  • Senior Roving Natualist

    May 2002 - Sept 2002