Experience

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  Asheville city schools

  Aug 1999 - Dec 2001

  Intensive intervention instructor

  Created inclusive learning environments for students with diverse needs. Fostered academic growth, social development, and emotional well-being.

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  State farm insurance, western-southern life insurance

  Dec 2001 - Mar 2004

  Life and health insurance sales representative

  Provided expert guidance to clients, helping them choose the right life, disability, and health insurance policies to protect their families and financial futures. Built relationships, assessed client needs, and delivered tailored solutions to offer security and peace of mind.

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  Dampp-chaser electronics

  Dec 2005 - Jan 2024

  Provided top-tier customer service, troubleshooting product issues, and offered expert advice to optimize product performance. Conducted technical training classes at industry events to introduce new customers to products, and train existing customers in best practices. Worked closely with clients to ensure satisfaction, while also contributing to product improvements based on user feedback and technical insights. Oversaw training and development of new Technical Advisors within the organization. Show less

  • Human Asset Manager

    Mar 2004 - Jan 2024

  • General Manager

    Oct 2011 - Nov 2023

  • Senior Technical Advisor

    Dec 2005 - Oct 2011
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  Wci, inc.

  Jul 2023 - now

  Very few people have formal training in human resources before assuming an HR position. Often, these professionals earn their slots through their people skills and company experience. In this era of rapidly changing regulation, it is vital that HR professionals stay current with legalities and best practices that apply to their businesses. Our mission is to be the leading human resource partner for employers in Western North Carolina and beyond.Some of our Human Resource Member Benefits include:*HR Training: all publicly offered HR training classes are member benefits (no charge)*HR Hotline: unlimited telephone or email counsel from our HR advisors*HR Audits: complimentary reviews of I-9 and other basic HR functions*Employee Handbook Review*HR Video Library: all training videos are available to watch online at no charge*Attorney Services: 3 free legal consults from leading attorneys in business and employment law, by referral*HR Answers Now: online access to our loaded toolbox of HR compliance documents, sample policies & forms, and daily articles on best practices*HR Publications: NC / SC Employment Law Guide (Desk Manual) and a full range of employer compliance and workplace posters are provided to members Show less WCI provides many training options for employers, whether presented in-person at your site, an alternative site, or through online virtual programs. These are all led by instructors on WCI's staff, and can be tailored for different workplace audiences and for your specific requirements.Some available topics include: *HR 101*Harassment Prevention*Inclusive Workplace Culture*Engagement through RESPECT*Emotional Intelligence*Interviewing Skills*Change Your World through Leadership*Communication Skills for Emerging Leaders*Before You Hit "Send"*Ethical Workplace Behavior*Advanced FMLA and ADA*Conflict Resolution*Customer Service Fundamentals*Do Not Discriminate or Retaliate*Opioids in the Workplace*HR Certification Study Group*Communications Coaching*TeamScan Workshop (Using PDP TeamScan to understand team dynamics and strengths)*Issue Free Management*Supervisory Development Institute (public program or at your worksite) Show less

  • Supervisory Development Institute Instructor

    Jul 2023 - now

  • Human Resources Advisor

    Jul 2023 - now

  • Trainer

    Jul 2023 - now