Experience

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  Brics policy center

  Jan 2011 - Jan 2013

  Researcher

  • Conduct research on international policies about innovation and governance.• Write policy briefs, review and organize publications.• Monitor news.• Translate articles Portuguese <> English.

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  Sebrae/rj

  Jan 2015 - Jan 2016

  Marketing and communication

  • Develop marketing strategies to improve services and products.• Prospect new customers and partners.• Attend meetings with partners and donors.• Plan online communication.• Conduct research to identify marketing trends and business opportunities.

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  Edp

  Nov 2017 - Nov 2018

  Communication at maat - museum of art architecture and technology

  • Cultural mediation in Portuguese and English directed to a broad audience including schools, universities, government institutions and persons with special educational needs.• Development of educational activities for children and young adults.• Formulate the MAAT trainee manual which includes communication and educational strategies for the museum´s interns.• Organized national and international conferences and events.

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  Coletivo tarimba

  Jan 2018 - Jan 2022

  Communication manager

  • Content creation for social media – Instagram, Facebook and YouTube.• E-mail marketing campaigns (Mailchimp).• Press releases.• Acquisition of new partners.• Financial planning and fundraising.• Plan and execute art exhibitions and events with 100+ artists.

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  Fedex

  Jan 2019 - Nov 2020

  Global pricing resource

  • Support to Brazil and USA sales team in Portuguese and English.• Analyze RCAs, RFAs, KPIs, and identify correlated events.• Coach the sales team on how to manage FedEx´s pricing software.• Coach new hires and give feedback on their performance.

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  Cognizant

  Jan 2020 - Jan 2022

  Senior customer service representative

  B2B customer support for content creators of the largest online video streaming platform.