Experience

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  Coral on travel sharm el sheikh (inviaggi italian tour operator)

  Jul 2006 - Jun 2012

  Holiday representative in coral on travel( inviaggi italian tour operator), sharm el sheikh

  • Selling, coordinating, leading, and taking part in recreational activities and trips for guests.• Meeting clients at the airport and guiding them to their holiday resorts.•Arranging and hosting welcome presentations.•Dealing with all conceivable customer queries and complaints.•Conducting health and safety checks.•Completing paperwork.•Arranging, and sometimes accompanying, excursions and sightseeing trips.•Flight operation control activities of air transport company.•Working part time as sales in real estate companies for Italian clients. Show less

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  3a tours travel sharm el sheikh (inviaggi italian tour operator)

  Jul 2012 - Feb 2015

  Resident holiday representative & operations & sales manager (inviaggi tour operator)

  • Resident holiday representative plus operation flight manger.• Flight operation control activities of air transport company..• Coordinates activities of sections in flight operations department, like arranging transfers from to hotels and handling transfer guides and entry visa.• Dealing with all conceivable customer queries and complaints.• Organizing and hosting welcome meetings (sometimes for up to 200 people).• Selling and organizing resort excursions, sim cards ,rent cars ,selling apartments..• Completing paperwork.• Being on-call to give advice and deal with emergencies like lost passports or money ,illness or difficulties with accommodation. Show less

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  Balkan express - fly&tour operator

  Dec 2016 - Dec 2017

  Operation & sales manager

  • Selling, coordinating, leading, and taking part in recreational activities and trips for guests.• Meeting clients at the airport and guiding them to their holiday resorts.•Responsible for holiday representatives team plus operation flight manger.•Flight operation control activities of air transport company.•Conducting health and safety checks.•Coordinates activities of sections in flight operations department, like arranging transfers from to hotels and handling transfer guides and entry visa. •Keeping up to date with local events and activities, which may be of interest to clients.•Dealing with all conceivable customer queries and complaints.•keeping basic accounts and records, and writing reports.•Being on-call to give advice and deal with emergencies like lost passports or money ,illness or difficulties with accommodation.•Responsible for Selling, coordinating, leading, and taking part in recreational activities and trips for guests and other sales activities ( excursions , sim cards ,rent cars ,selling apartments and holidays packages).••Working part time as sales in real estate companies for Italian clients. Show less

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  Domina

  Feb 2018 - now

  Operations manager

  Domina Travel sharm El Sheikh