Talk to sales Try for Free
Ivan Mačinković

Ivan mačinković

bookmark on deepenrich
location of Ivan MačinkovićCroatia
Phone number of Ivan Mačinković+91 xxxx xxxxx
Followers of Ivan Mačinković313 followers

  • Timeline

    Sept 2012 - Oct 2013

    Call Center Operator

    Hrvatski Telekom
    Current Company
    Feb 2014 - now

    Project Manager

    Multicom
    Zagreb, Croatia

  • About me

    Project Manager at Multicom

  • Education

    • High school "marko marulić", slatina

      2004 - 2008
      General high school

    • Fer

      2008 - 2011
      Bachelor of science - bs computer science

    • Fer

      2011 - 2013
      Master of science - ms information technology

      Knowledge is acquired in the areas of distributed systems, programming, specification and modelling languages, data processing and management in networked systems, telematic services, e-business and systems with learning capability. Related to that communication protocols, multimedia communications, virtual reality and virtual environments, mobility in networks, mobile networks andsoftware agents are studied. Software engineering is focused on telecommunication systems, while project… Show more Knowledge is acquired in the areas of distributed systems, programming, specification and modelling languages, data processing and management in networked systems, telematic services, e-business and systems with learning capability. Related to that communication protocols, multimedia communications, virtual reality and virtual environments, mobility in networks, mobile networks andsoftware agents are studied. Software engineering is focused on telecommunication systems, while project management as well as research and development management are oriented towards telecom market. Show less

  • Experience

    • Hrvatski telekom

      Sept 2012 - Oct 2013
      Call center operator

      Responsibilities and experience:- customer support- sales- conflict solving- business process and marketing analysis in order to improve them

    • Multicom

      Feb 2014 - now

      Responsibilities and experience:- project management- business process analysis and design- business process implementation- solution design- customer relations- customer request analysis- customer education- internal trainings and educations- sales presentation- pre-sales- data analysis Responsibilities and experience:- business process analysis and design- business process implementation- solution design- customer relations- project management- internal education- customer education- sales presentation- customer support- pre-sales- APPIAN development- PL/SQL development- software testing- data analysis- customer request analysis- process automation- data migration Responsibilities and experience:- customer support- pre-sales- PL/SQL development- software testing- data analysis- customer request analysis- process automation- data migration

      • Project Manager

        Jan 2022 - now

      • IT Business Analyst / Project Manager

        Jan 2018 - Jan 2022

      • Software developer

        Feb 2014 - Jan 2018

  • Licenses & Certifications