
Timeline
About me
Branch Manager at HSBC
Education
Universiti tunku abdul rahman
2008 - 2011Bachelor's degree business information system second upperFinal year individual project (Title: Resource Monitoring Portal with Dynamic Information Aggregation View) has been chosen to be included in UTAR library and ePrint section for other students reference. Subject Taken : Marketing, Information System, Database, Programming, E-Commerce, Online Marketing
Universiti tunku abdul rahman (utar)
2016 - 2017Master of business administration (corporate governance) second upperThe Master of Business Administration (Corporate Governance) is a specialized business training programme that focuses on corporate governance, transparency and accountability by providing sound theoretical and practical understanding of corporate governance particularly on social accountability and reporting. With the understanding of behaviors and performance of different types of organization, an appreciation of strategic issues facing an organization and the policy formulation to address… Show more The Master of Business Administration (Corporate Governance) is a specialized business training programme that focuses on corporate governance, transparency and accountability by providing sound theoretical and practical understanding of corporate governance particularly on social accountability and reporting. With the understanding of behaviors and performance of different types of organization, an appreciation of strategic issues facing an organization and the policy formulation to address the challenges of business today. Show less
Experience
Express ict
Jul 2010 - Jun 2011Marketing executive cum corporate trainerInitially joined as an intern and then hired full time to assist new and rapidly growing division that develop online business solutions to SME.• Created and implemented marketing strategies, advertising, promotion and business development activities to support all business units in Malaysia and Singapore. • Helped facilitate rapid growth (115% revenue increase in 6 months – My first online business solutions) by providing sales and marketing support to corporate sales team and consulting to SME and large clients such as Yellowpages, VOIR and Imal Global.• Developed business customer profiles, cross-category solutions, sales training, and advertising and online marketing initiatives.• Identified new company market niche and developed search engine friendly web sites for clientsProduced all components of B2B and B2C websites managed by WEBDEV Group, monitored web sites, provided user support and served as trouble-shooter whenever problem arose.• Collaborated with senior application developers across multiple departments in US, Australia, Singapore and Malaysia building online business solutions for SME to achieve seamless online trade processing.• Provided computer and software training to corporate clients Show less
Universiti tunku abdul rahman (utar)
Jul 2011 - Oct 2012Assistant manager- Planned, coordinated and executed UTAR events such as career fair, graduation ceremony, alumni meeting, orientations, workshop, trip and business/annual dinners and worked closely with board of directors, committees and sponsors.- Achieved exceptional results by organizing efforts well in advance, developing creative themes, promotional campaigns and recruiting sponsors for each organized event.- Managed teams of up to 50 alumnus and students. Ensure the team's purpose is on track and being fulfilled.- Played key role in liaising between UTAR, the university, Alumni Association, societies, sponsors, vendors and clubs Show less
Ate (m) sdn bhd - malaysia and singapore solidworks, solidcam, altair, draftsight reseller
Sept 2014 - Apr 2016Sales and marketing manager- Oversee progress of all marketing initiatives of the organization, including the development of marketing collateral, web site content, newsletters, trainings, exhibitions, seminars and advertisement- Played key role in company application to obtain MDF marketing fund and won SolidWorks Innovation Day Best Social Media Award in year 2014- Received recognition of outstanding performance and recommendation from management to transfer to a senior strategic role position in new company of the group due to the achievements in the group- Substantially increased profitability and leads by spearheading major revision of marketing strategies of the organization. Professionally guided marketing team to create leads efficiently by using the new strategies planned- Perform systematic identification and analysis of strategic business improvements of the organization to outperform competitors. Led effort to refresh corporate brand and solutions offered.- Supervised up to 30 people in most of the organization events, served as liaison to clients and successfully ensured good attendance rate- Aided and engaged in cost estimation, sponsorship arrangement, outsourcing, logistics, events planning and scheduling of the organization- Evaluated and analyzed post-project results and helped determine best practices to follow in order to improve the return of investment of the future marketing campaigns- Responsible for new business, account management and customer satisfactions on the use of SolidWorks and SolidCAM solutions purchased from our group of companies- Developed new sales strategies to improve the leads-to-sales conversion rate, ensure the sales team operate efficiently and push team members to surpass short and long term sales targets together as a team- Established new businesses and analyzed sales statistics gathered by team members to determine sales potential.- Developed positive customer relationships through friendly business calls and meetings weekly Show less
Hsbc
Apr 2016 - nowDeliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate customer experience and deliver market leading retail banking and wealth management solutions.• Achieving sales and revenue targets through implementing agreed sales strategies and policies; • Maintaining and increasing market share of the transaction business by reviewing existing business and acquiring new opportunities• Preparing sales presentations to customer, explaining and recommending services that would be of value to the customer• Working closely with Relationship Managers from Global Banking (GB) and Commercial Banking (CMB) to selectively target and win business mandates• Reporting accurately and timely on each customer and the process of the sales cycle• Played key role in acquiring new customers and business opportunities via HSBC Perks@Work program• Played important role in strategizing and planning to win HSBC nationwide sales campaigns • Lead the sales team of HSBC Mont Kiara branch to achieve top 5 ranking nationwide• Assisting branch to receive recognition of weekly nationwide top most credit card submission• Assisted Mont Kiara HSBC branch to be nationwide branch champion in 2018• Received outstanding achievement recognition in year 2018 (top 3 sales manager nationwide) Show less • Assisted Damansara HSBC branch to hit monthly sales target since year 2013. • Developed profitable and productive business relationships, coordinating with decision-makers with distinction of accomplishing multi-fold investment increase and helped devise customized financial strategies for existing or prospective clients• Researched different investment and banking opportunities to find optimal match for each client before recommending ideal financial services and products to increase their portfolio.• Significantly involved in executing HSBC marketing campaigns and promoting new products to the end users Show less
Branch Manager
Aug 2019 - nowSales Manager
Feb 2018 - Aug 2019Advance Customer Manager
Apr 2016 - Feb 2018
Licenses & Certifications
Computerised unit trust examination
Federation of investment managers malaysiaNov 2012Solidworks professional - marketing
Dassault systèmesJan 2015Investor protection profesional certification
Asian institute of chartered bankers (35880-p)Mar 2018Solidworks sales professional
Dassault systèmesJan 2015
Honors & Awards
- Awarded to Cia Hee KeeHSBC RBWM Sales Convention HSBC Bank Malaysia Berhad 2018 Outstanding Achievement (Sales Manager) Top 3 Sales Manager nationwide
- Awarded to Cia Hee KeeHSBC RBWM Sales Convention HSBC Bank Malaysia Berhad 2017 Outstanding Achievement in Advance Manager CategoryApril - December 2017Top 6 nationwide
Volunteer Experience
Executive Secretary
Issued by JCI (Junior Chamber International) on Feb 2014Associated with Cia Hee Kee
Languages
- enEnglish
- chChinese
- maMalay
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