Experience

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  Kuehne + nagel

  Mar 2012 - Apr 2013

  Customer solutions

  - Support of Kuehne-Nagel's visibility tool for Spain and Portugal.- Supply chain management projects development and assistance for key accounts.- Sales support for advanced/high value solutions.- Operations management.

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  Sony dadc

  Apr 2013 - May 2017

  Business analyst and it support specialist

  - Provided first-level technical support for two key applications: a Warehouse Management System and an Oracle-based ERP.- Analyzed customer requirements and managed their implementation in collaboration with the development team.- Conducted QA and UAT testing to ensure the quality of developments and bug fixes before production release, reducing the number of incidents.

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  Edscha

  Mar 2018 - Jul 2018

  Project manager

  Supply Chain and Inventory Management.- Coordinated automotive projects, optimizing inventory management and supply chain processes.- Implemented process improvements that contributed to cost reduction and optimized delivery times.

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  Nintendo

  Sept 2018 - Nov 2021

  Project manager

  European ERP Implementation.- Planned and oversaw the implementation of an ERP across multiple countries, ensuring adherence to deadlines and objectives.- Coordinated between the business team and the development team, managing the gathering of requirements and their accurate technical translation.- Managed the Product Backlog and prioritized key tasks to optimize the product lifecycle.- Responsible for pre-production testing (QA/UAT) and provided first-level support during the initial weeks post-launch. Show less

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  Loomis spain

  Nov 2021 - May 2022

  Product owner

  Development of a Multinational ERP.- Led the development of a global ERP, serving as the bridge between operational users and the development team.- Defined user stories and managed the product backlog, ensuring that business priorities were reflected in each phase of the project.- Implemented Agile practices to optimize processes and improve the efficiency of the development team.

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  Vodafone

  Jun 2022 - Aug 2024

  Technical product owner

  I worked in E-commerce, specifically on the Public Website.- Leader in the implementation of technological solutions using Agile methodologies (SCRUM), ensuring the delivery of IT projects from design to user acceptance.- Responsible for managing and prioritizing new demands, creating innovative solutions to enhance customer experience.- Analyzed and resolved complex production issues, driving continuous service improvement.- Collaborated with cross-functional teams to optimize the performance and quality of the E-commerce platform. Show less