Tara Mascarella-Santiago

Tara Mascarella-Santiago

Manager

location of Tara Mascarella-SantiagoNew York City Metropolitan Area

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  • Timeline

  • About me

    Technical Service Manager at PCS, LLC.

  • Education

    • T.H.E Technologies

      2017 - 2017
      A+, N+, Server Security +
    • University of Delaware

      -
    • Ocean County College

      -
      Business Administration and Management, General
    • DeVry University

      2014 -
      Business Administration and Management, General
    • University of Delaware

      -
      Psychology
  • Experience

    • Finnigan’s Restaurant and Bar

      Jan 1989 - Jan 1999
      Manager

      Handled all customer service issues for employees and customersManaged hiring, terminating and scheduling of employees (making decisions and driving cost control through evaluating daily reports)Analyzed and evaluated daily labor, cost and profit reports Booked and promoted all marketing venues

    • Finnigan's

      Aug 1989 - Sept 1998
      Manager
    • MicroWarehouse

      Jan 1999 - Jan 2003

      Managed $500K annual book of businessBecome a top revenue and profit producer while achieving 100% or more of monthly goals Developed relationships with vendors, managers and peers

      • Account Manager

        Jan 1999 - Jan 2003
      • Account Manager

        Jan 1999 - Jan 2003
    • CDW

      Jan 2003 - Jun 2016

      Managed $1.5 million dollar annual book of businessMentored new coworkers throughout the initial stages of their career Promoted to Team Captain responsible for mentoring, shadowing and being a go to personIdentified system issues and enhancements for the Sales Productivity System as a member of the SPS Beta TeamIdentified and execute proactive sales initiatives as a member of the Portfolio Management Play Team

      • Supervisor

        Dec 1999 - Jun 2016
      • Account Manager -Small Business

        Dec 1999 - Feb 2011
      • Account Manager

        Jan 2003 - Jan 2011
    • T.H.E. Technologies

      Sept 2017 - Jan 2019
      Network Administrator/Technical Instructor
    • PCS, LLC.

      Apr 2019 - now
      • Technical Services Manager

        Nov 2019 - now
      • FSU Lead

        Apr 2019 - Nov 2019
  • Licenses & Certifications

    • CSIP

    • MTA 98-366

      Microsoft Certifications
    • Security +

      CompTIA
      Jun 2017
    • CompTIA IT Operations Specialist

      CompTIA
    • Server+

      CompTIA
    • CompTIA Network Infrastructure Professional

      CompTIA
    • Secure Infrastructure Specialist – CSIS

      CompTIA
    • A+ Certified CE

      CompTIA
      Mar 2017
    • Network+ Certified

      CompTIA
      Apr 2017
  • Volunteer Experience

    • Charitable Committee Lead

      Issued by CDW on Jul 2009
      CDWAssociated with Tara Mascarella-Santiago