Denisa Singlarova Petrickova

Experience

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  Slovnaft

  Jan 2008 - Jan 2010

  Management of projects related to production improvements, sustainable type of projects on all produstion units within a company.Direct responsibility fot the phases:- Planning, Project data input, Tendering/Procurement process, Project implementation, Controlling, Reporting.Important managed projects:In cooperation with producer, licensor of the technology from Japan I was coordinating improvement of technology equipment which is implemented only in Slovakia. Multicultural communication, organizing of technical evaluations, meeting, project implementation during shutdown of production unit. Improved technology significantly improved quality of products and increased customer satisfaction. Show less

  • Project Manager

    Jan 2009 - Jan 2010

  • Management Trainee

    Jan 2008 - Jan 2009
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  AT&T

  Jul 2010 - now

  Customer Advocacy within AT&T. Ensuring that AT&T products and services are supported to operational contractual commitments and service level agreements. I have overall ownership of the Customer Service Experience (customer satisfaction) and building relationships of trust and integrity with designated customers by demonstrating a comprehensive understanding both of the customers’ business requirements and the AT&T products and services that are used to support these requirements. Implementation management of complex technical networking projects. Implementation includes planning from design phase, creating a project team, provisioning, tracking, negotiating with customers organizing installations. Project types:- LAN, WAN, Wifi, FW, Voice,- End of Life type of projects, New solutions, Site closures, New sites, etc.Gate Keeping

  • Service Manager

    Apr 2020 - now

  • Senior Implementation Project Manager

    Jul 2010 - Apr 2020