Jennifer Allen

Experience

• 

  Southgate Property management

  Dec 2009 - Jul 2012

  Leasing Coordinator

  Accept and run applications, make and sign leases with tenants, update availability summary, update availability on website, tenant relations, coordinate mailings, create newsletter, communicate with leasing agents regarding information about showings, check outs, and finals, make sure all units are checked out, cleaned, carpet cleaned and finaled, coordinate all pest control with tenants and outside contractors

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  Dans Short Stop

  Jul 2012 - Aug 2014

  Assistant Manager

  Count and run cash register, watch gas pumps and assist customers. Assist in training new employees, run bi-weekly payroll. Clean counters, sweep, mop, vacuum and other general cleaning. Assist in stocking two weekly truck orders, creating orders, and checking in orders when needed.

• 

  MediRevv

  Sept 2014 - Apr 2021

  • Helped to implement a new client relationship. Then continued to work to build the relationship with that client and transition from working their legacy AR to gaining their ongoing AR and helping to implement new systems.• Responsible for productivity and quality across multiple employees to drive production to help meet client goals. Delivering and following up on performance plans based on set goals.• Ensure the accuracy of employee timecards, also tracking any attendance issues and following up with employees as necessary. Approving timecards on a weekly basis so that payroll can run in a timely fashion. Entering employees’ schedules so that attendance can be tracked accurately.• Engaging with employees on an individual and group basis on a monthly, or more, basis. To either discuss performance or just to promote engagement across the team. Leading scrums, trainings, and any other review sessions with reps as needed.• Review high dollar accounts above $75,000 to make sure they are worked appropriately, timely and accurately to drive revenue for the client. Becoming a “payer expert” and meeting with the specific payer team monthly to discuss trends, issues, and any other things they might be seeing.• Review and research payer trends for all payers to gather information and see if there are any big picture fixes that can be put in place.• Collaborating with both internal and external partners to ensure accuracy, discuss issues and trends and make sure all parties are working together for a common goal.• Reviewing escalated accounts from reps and either providing resolution or escalating to the client on an as needed basis Show less • Continue to utilize multiple medical systems; including IDX, EPIC, Availity, AS400, and eCW.• Run inventory and transaction reports for clients, business intelligence and special projects.• Travel to clients to help develop workflows, learn systems, and foster relationships with clients.• Review accounts for physician billing, hospital billing and patient pay claims from reps before sending to the client.• Help with reviewing the client review log and coding invoices before sending to the client• Lead client calls when needed and reach out to the client for specific questions and follow up.• Meet with reps for monthly dashboards and maps.• Review timecards as necessary and report any absences/occurrences as needed. Show less • Utilize multiple medical systems; including IDX, EPIC, Availity and multiple payer websites to follow up on insurance accounts.• Call insurance companies to investigate more information on denials.• Identify denial trends and assisting supervisors with special projects as requested.• Help with the training of new and transferring team members.• Participate with employee groups (ETHOS, Movember Campaign) to coordinate fund raising activities and other fun activities for employees while keeping up with productivity and quality goals.• Answer questions for fellow team mates on client specific procedures or MediRevv specific procedures. Show less

  • Supervisor

    Jun 2019 - Apr 2021

  • Team Lead

    Jan 2017 - Jun 2019

  • AR Specialist

    Sept 2014 - Jan 2017
• 

  Tegria

  Apr 2021 - Sept 2022

  Revenue Cycle Manager

  • Drive daily operational activity for end-to-end revenue cycle performance on behalf of client by working with both internal and external customers to create efficient processes.• Review and update internal work strategy to positively impact client’s key performance indicators such as DNFB – Held in Scrubber days in AR and aging categories.• Oversee and manage 2 direct reports with approximately 50 indirect reports. Manage performance expectations for productivity and quality standards. Review and deliver performance plans including up to terminations.• Review FTE reports to ensure employees are correctly allocated to departments, review compensation as needed.• Use of Jazz HR for interviewing and reviewing applications, interview and hire new employees as well as promotional opportunities.• Build relationships with internal and external customers by responding timely and accurately in order to provide measurable results for the client.• Onboarding new supervisors, providing guidance, assistance, and expectations. Mentoring and listening to both direct and indirect reports and helping to grow their knowledge.• Participating in professional development opportunities and maintaining knowledge of industry and payer billing and appeal policies. Show less

• 

  Washington County Hospital and Clinics

  Sept 2022 - now

  Revenuce Cycle Director