
Roy Pillay
Merchandise/Operations Manager (Africa)

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About me
Operations Director at Furniture Trade Centre
Education

Christian Family Church International Bible College
2014 - 2016Bachelor's Degree Practical Leadership 1,Integrity of Gods Word,Be a peoples person,Power of Words 1st Year - CertificateActivities and Societies: Golf Club, Homecell leadership, Bible school, Counselling Completed 1st Year

Damelin Management College
1999 - 2000Certificate General Sales, Merchandising and Related Marketing Operations Certificate
Dannhauser Secondary School
1982 - 1994High School G31 (English,Afrikaans,Mathematics,Physical Science,Technical Drawing,Metalwork) CertificateActivities and Societies: Captain of the School soccer and cricket teams.Currently a member on the Sunnyridge Primary school board.Currently enjoying my game of golf.
Experience

Ellerines Holdings
Jan 2001 - Sept 2013Merchandise/Operations Manager (Africa)• Buying of Merchandise (Direct dealings with suppliers on negotiating for best prices).• Stock Hygiene and management.• Responsible for assisting in the expansion of the company’s successful franchise chain.• Adhering to stock and OTB budgets.• Compiling reports.• To develop brand manual.• Assisting Executive Directors and Board in creating annual organizational budgets and monitoring cash flow.• Develop long range forecasts and maintain long range financial plans.• Prepare annual audits and be liaison with all outside vendors.• Contribute to short and long term organizational planning and strategies as a member of the management team.• Visiting stores to ensure plans are executed as per mandate.• Develop public relations strategies.• Maintain Filing System.• Ensure all stores receive relevant Merchandise/Marketing documentation.• Poor performing sales consultant feedback on a monthly basis.• Compiling of promotional plan presentations.• Develop close working relationships and training with branch staff to achieve maximum results. Show less

Carnival Furnishers
Sept 2013 - Oct 2014Merchandise/Marketing/Operations Manager - Zambia• Attending to all Stock related Issues.• Plan and monitor critical path for all activities (Stock & Marketing).• Negotiating with suppliers on market related deals.• Briefing studio and suppliers regarding brand marketing requirements.• Monitor and follow up that suppliers are on track with deliveries of stock & marketing requirements.• Co-ordinate ad hoc marketing projects.• To assist with proof reading and checking all adverts for all promotions.• To Compile and maintain a delivery & distribution schedule analysis.• Ensure Marketing Standards are achieved by ongoing communication and branch visits.• Ensure all stores receive relevant Merchandise & Marketing documentation.• Monthly Stock takes and ensuring warehouses are well maintained.• Improving operational systems, processes and policies in support of organizations missions.• Play a significant role in long term planning.• Oversee overall financial management, planning, systems and controls.• Management of budgets in coordination with the Managing Director.• Development of Individual program budgets.• Disbursement of checks for company expenses.• Regular meetings with Managing Director around planning.• Supervise and coach office and field staff.• Drive initiatives in the management team and organizationally that contribute to long term operational excellence.• Develop and manage annual budgets.• Oversee monthly and quarterly assessments and forecasts of organizations financial performance against budgets• Lots of Traveling (Store Visits in Zambia) Show less

3d Express
Nov 2014 - Jun 2015Sales & Marketing Executive• Establish and manage a sales team• Set, agree and achieve budgets with BU managers• Client – cold call larger clients• Sales negotiations• Costing & Pricing• Public relationship• Client entertainment • Article and case study writing• Promotional items and gifts• New services / product / opportunities• Competitor analysis• Marketing & market research• International trends• Below the line marketing and branding• Coordination with Advertising, Marketing & advertising agencies• Conference management Show less

Phoenix Industrial & Safety Suppliers
Jun 2015 - Dec 2015Retail Operations ManagerBrand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.Strategic Consulting, including business plan & sales strategy development.Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.

Furniture Trade Centre
Dec 2015 - nowOperations Director1. Direct and control all Production, Purchasing and Distribution employees to ensure that they are appropriately motivated and trained and carry their responsibilities to the required standard.2. Contribute to the development of the company’s corporate strategy and lead strategy development in the areas of Production, Purchasing and Distribution to ensure that company achieves its short and long-term objectives.3. Develop and implement all necessary policies and procedures to ensure that the Production, Purchasing and Distribution functions achieve their business objectives.4. Develop and control the budget for the Operations Department to ensure that the Department has all the resources required to meet its objectives within agreed financial parameters.5. Direct and control the Production function to ensure that finished goods of the required standard are available to customers within agreed costs and at the right times.6. Direct and control the Purchasing function to ensure that the company has all the resources required for production purposes within agreed costs and quality standards and at the right times.7. Direct and control the Warehousing and Distribution functions to ensure that customers are supplied with the right quantities of goods at the right times.8. Develop all necessary policies and procedures to ensure that a safe and healthy working environment is maintained at all company sites.9. Maintain an effective working relationship with all other directors to ensure that there is effective co-ordination of all company activities in support of corporate objectives.10. Act as the company’s main adviser on all issues relating operational functions and keep abreast of latest developments to ensure that the Company maintains its competitive position.• Ensuring the business operates within the company's mission statement• Working with department heads and senior management to get the best performance from staff Show less

Furniture Trade Centre & LifeStyle Bed & Couch
Dec 2016 - nowDirector
Licenses & Certifications

Sales & Marketing Management
Volunteer Experience
Cell Leader
Issued by Christian Family Church International Johannesburg on Oct 2014
Associated with Roy Pillay
Languages
- enEnglish
- afAfrikaans
- zuZulu
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