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Sai Santhosh Chary Vanamala

Sai Santhosh Chary Vanamala

Technical Support Representative

Followers of Sai Santhosh Chary Vanamala31 followers
location of Sai Santhosh Chary VanamalaHyderabad, Telangana, India

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  • Timeline

  • About me

    Entry-Level AWS DevOps Engineer | 1+ Yr at Amazon in Technical Support | AWS | Terraform | CI/CD | GitHub Actions | CloudWatch | Seeking Remote DevOps or Cloud Support Roles

  • Education

    • Mahaveer institute of science and technology

      -
      Bachelor's of technology Student 70

      Activities and Societies: volleyball

    • St.Anthoy's Grammar High School

      2015 - 2016
      10th General Studies 77

    • Narayana Junior College - India

      2016 - 2018
      Intermediate MPC 82

  • Experience

    • Amazon

      Oct 2023 - now
      Technical Support Representative

      Delivered real-time support via chat and email for Amazon customers, ensuring timely resolution of technical and operational issues.Specialized in troubleshooting system errors, account issues, and order-related problems with a strong focus on customer satisfaction and accuracy. Handled high-volume support queues while maintaining SLA and quality standards in a fast-paced remote environment.Gained exposure to cloud-based tools and basic technical concepts, laying the foundation for a career in AWS and DevOps. Show less

  • Licenses & Certifications