Shannon M. Carosi

Experience

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  Kobad Malesra, DDS

  Jan 2003 - Jan 2005

  Clinical Chairside Assistant

  • Seated and prepared patients• Maintained and prepared treatment rooms and instruments• Assisted dentist at chairside during patient treatment• Prepared and delivered dental materials• Provided post-operative patient instructions• Oversaw infection control program and MSDS databook• Performed radiographic and basic laboratory procedures• Provided assurance and support for the patient

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  Steven M. Kenyon, DMD, Inc.

  Jan 2005 - Jan 2009

  Clinical Scheduling Coordinator

  • Greeted, verified and updated insurance information for all patients• Maintained patient flow to keep office running promptly• Managed and maintained patient records in compliance with HIPPA regulations• Responsible for scheduling patient appointments to meet production goals• Calculated patient co-payments and collected payments from patient at time of treatment• Processed patient and insurance payments to patient accounts• Answered and managed incoming calls

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  Thomas F. Vutech, DMD

  Jan 2009 - Jan 2010

  Clinical Chairside Assistant

  • Seated and prepared patients• Maintained and prepared treatment rooms and instruments• Assisted dentist at chairside during patient treatment• Prepared and delivered dental materials• Provided post-operative patient instructions• Oversaw infection control program and MSDS databook• Performed radiographic and basic laboratory procedures• Provided assurance and support for the patient

• 

  Johnston Family Dentistry, Inc. d/b/a Dental Arts Group

  Jan 2010 - Oct 2022

  Practice Manager

  • Supervises staff and oversees patient flow as well as the daily operations of the practice• Establishes staff schedules, allocation of staff and ensures effective patient care• Recruits talent and provides a key role in benefits administration • Manages the re-credentialing and negotiating of provider contracts• Reviews and presents clinical treatment plans to patients• Solely responsible for the submission of all dental insurance claims• Markets the practice via various internal and external outlets• Oversees daily deposits and ensures the reconciliation of batch reports• Manages accounts receivables and accounts payables• Runs error reports and makes corrections as needed• Ensures facilities and property are adequately managed and maintained Show less

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  RIPIN

  Aug 2022 - now

  • Correspond with families via phone/email/in-person regarding completion of the Katie Beckett application, eligibility, Level of Care (LOC) criteria, appeals process, definition of a disability per the Social Security Administration (SSA), and other resources available• Provide the Department of Human Services (DHS) staff with families’ perspective and how to promote family-centered relationships• Advocate for families that need to have their application reviewed and keep staff informed of family complaints• Collect, maintain and report on data needed and/or requested by DHS or RIPIN• Educate RIPIN on the Katie Beckett application process via presentations and inform RIPIN on trends in children’s services at DHS• Serve as a conduit for DHS’s clinical team, connecting with families to resolve pending issues related to eligibility, adult transitions and obtaining in-home nursing care• On-going outreach to families to support them as needed and connect them to diverse programs and services that may be helpful such as: FamilyVoices through RIPIN Daycare centers equipped to care for children with special needs Durable Medical Equipment companies Scholarship programs available for children with special needs Show less

  • Cedar Care Coordinator

    Oct 2023 - now

  • Parental Consultant

    Aug 2022 - Nov 2023
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  RI LEND (Rhode Island Leadership Education in Neurodevelopmental and Other Related Disabilities)

  Aug 2023 - now

  RI LEND (Leadership Education in Neurodevelopmental Disabilities) Fellow

  The Rhode Island LeadershipEducation in Neurodevelopmental and Other Related Disabilities (RILEND) Training Program is designed to provide graduate level interdisciplinary training to individuals from diverse professional disciplines and cultural backgrounds, so that they may assume leadership roles in the field of neurodevelopmental disabilities.