Alexander Balanovsky

Alexander balanovsky

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Followers of Alexander Balanovsky460 followers
  • Timeline

  • About me

    Payments Product Owner

  • Education

    • Riga technical college

      2006 - 2010
      Computer specialist
    • Riseba university

      2010 - 2014
      Bachelor of business administration (bba) управление предпринимательской деятельностью
  • Experience

    • Optron

      Oct 2011 - Feb 2018

      Handling analysis and technical expertise for existing company’s productsProviding business, technical and IT solutions for existing and potential B2B clientsParticipating in development of Data Center strategy and support its implementationIdentifying relevant trends, doing follow-up analysis, participating in EXPO's, business trips with goal to gain international experienceLeading support and exploitation department to ensure top quality metricsaccording to contract SLA'sForming and managing annual budget for department needs Show less

      • Lead Service Manager

        Sept 2014 - Feb 2018
      • DC maintenance department project manager

        Apr 2012 - Aug 2014
      • Engineer

        Oct 2011 - Apr 2012
    • .steponkus&co fmab

      Feb 2018 - Nov 2018
      Project manager

      Coordinate internal resources and third parties for the flawless execution of projectsEnsure that all projects are delivered on-time, within scope and within budgetIndustry product development, integration, user experience testingCooperating with internal and external teamsEnsure resource availability and allocationDevelop a detailed project plan to track progressPerform risk management to minimize project risksCreate and maintain comprehensive project documentation

    • Marathonbet

      Dec 2018 - Apr 2020

      Processing all customer payments and ensuring they are recorded accurately in the appropriate systems.Tracking, investigating and resolving payment issues in response to customer enquiries.Acting as the dedicated point of contact for customer payment related queries.Following up on customer interaction, reporting on identified issues and risks.Assisting other departments with reconciliation work (Customer Services, Finance and Fraud).Ensuring that all risk, controls, compliance processes and policies are adhered. Show less

      • Assistant Payments Manager

        Aug 2019 - Apr 2020
      • Payments Team Leader

        Mar 2019 - Aug 2019
      • Payment Analyst

        Dec 2018 - Feb 2019
    • Nda

      Jun 2020 - now

      Managing and leading teams responsible for payment integrations, payment operations, and development team of in-house payment gateway solution, ensuring seamless transactions, operational efficiency, and strategic product development.Product Vision: Craft and communicate a clear product vision for payment-related solutions, aligning it with the overall business strategy.Requirement Gathering: Collaborate with stakeholders, and cross-functional teams to gather and prioritize payment-related requirements.Backlog Management: Maintain and prioritize the product backlog, ensuring that payment features are well-defined and ready for development.User Stories: Write clear, detailed user stories and acceptance criteria to guide the development team in building payment solutions.Market Research: Continuously conduct market research to stay updated on payment industry trends and customer needs, and incorporate findings into product planning.Financial Analysis: Analyze financial data and metrics to assess the impact of payment features on revenue, cost savings, and profitability.Testing and QA: Work closely with QA teams to ensure that payment features are thoroughly tested and meet quality standards.Release Planning: Collaborate with the development team to plan and coordinate product releases, including payment-related features, to ensure timely delivery.Customer Feedback: Gather and analyze customer feedback, conduct usability testing, and make necessary improvements to payment features based on user input. Show less Integration: Ensure that various payment methods and processors are seamlessly connected with the organization's systems and applications.Vendor Management: Establish and maintain relationships with payment service providers, acquirers, and third-party vendors, to ensure the organization receives high-quality services and support.Technical Expertise: Possess a deep understanding of payment protocols, APIs. Work closely with development teams to oversee the technical aspects of integration and resolve any technical challenges. Consulting developers for better understanding of user expectations regarding payment solutions, PSP's workflows and best practices. Configuration of payment solutions such as PaymentIQTesting and Quality Assurance: Oversee thorough testing and quality assurance processes for payment integrations to guarantee the accuracy and security of transactions.Project Management: Lead cross-functional teams to ensure successful integration projects, including defining project scope, managing timelines, and monitoring progress. Communicate with stakeholders and executives to provide updates on integration projects' status and impact on the organization Show less

      • Product Owner

        Aug 2021 - now
      • Payment Systems Integration Manager

        Jun 2020 - Aug 2021
  • Licenses & Certifications

    • English / upper-intermediate ii level

      Lingua franca
      Dec 2018
    • English / upper-intermediate i level

      Lingua franca
      Jul 2018