Susan Archer, M.Ed.

Experience

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  University of South Carolina

  Jan 2008 - Jan 2009

  Adjunct Professor

  ➥ Served as the instructor for the Clinical Experience course.Strengthened skills in goal writing, lesson planning, delivery of instruction, and collaboration with colleagues.➥ Maximized learning outcomes by working with administrators and educators at the host school and university; served as a liaison between the Executive Director of the university, host school administrators, teachers, and teacher candidates.

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  Broward County Public Schools

  Jan 2010 - Jan 2013

  Elementary School Educator

  ➥ Led the instruction of ESL students in the second-largest school district in the nation, with over 270,000 individuals enrolled throughout 310 schools. ➥ Introduced the use of Promethean interactive whiteboards to spark the attention of students, foster engagement, and continually progress towards learning goals.

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  Currey Ingram Academy

  Jan 2014 - Jan 2016

  Middle School Educator

  Orchestrated classroom instruction to fifth and sixth grade students enrolled at this co-ed, K-12 college-prep day school for students with learning differences and unique learning styles, regarded as one of the top private schools in the nation within the target demographic. Provided customized learning for classes of up to twelve students.

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  Parallon- Physician Services Group

  Jan 2016 - Oct 2017

  Training Developer

  I joined HCA in 2016, where I administered a suite of organizational development and technical skill training programs.I planned and delivered 130+ classes with over 1,800 attendees in blended and virtual learning environments with an emphasis on technology, ethics, compliance, and soft skills development.

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  HCA Healthcare- Parallon

  Nov 2017 - Oct 2021

  Senior Facilitation Specialist (2017 TO 2021)

  As Senior Facilitation Specialist, I was responsible for administering the Meeting Facilitation Program to enable the delivery of HCA’s educational programs and services in both hybrid and virtual environments. I also implemented the Leadership Development Program across the entire organization to cultivate and nurture leadership qualities, promote organizational excellence, increase morale and productivity, and foster the skills competencies necessary to succeed in the fast-paced healthcare industry. Show less

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  Insight Global- NielsenIQ

  Oct 2021 - Jun 2022

  North America SAP Integration Change Manager

  As North America SAP Integration Change Manager, I was recruited to drive the transition from Salesforce to Microsoft Dynamics for ~14K global users, enabling greater scalability and automation. I also managed a suite of projects and strategic change initiatives, including: developing integrated change management strategies, establishing and monitoring KPIs, and ensuring maximum employee adoption and utilization of new programs.➥ Designed project plans with associated milestones, schedules, and deliverables.➥ Established qualitative and quantitative KPIs to provide real-time visibility into project performance.➥ Led mission-critical initiatives across each project cycle, including: stakeholder engagement, change impact assessment, risk analysis, readiness analysis, resistance management, communications, and project success criteria.➥ Conducted employee focus group sessions, led Change Agents through all phases of 2 User Acceptance Testing, and developed 2 SharePoint sites for Change Agents and Global CRM users.➥ Established a network of executive sponsors, business leaders, change agents, subject matter experts, and early adopters to build a culture of continuous improvement. Show less

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  Lockheed Martin

  Jun 2022 - now

  Senior Change Manager

  Enterprise-wide Digital Transformation Change Manager enabling teams to more successfully manage change and empowering individuals to adopt it. I'm passionate about the people side of change, and use research-based models and tools to drive change in support of the 1LMX effort.