Michelle (Ming Xuan) Dong

Experience

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  Joy English School

  Dec 2011 - Jun 2015

  ESL Teacher/ Teacher Assistant

  Dec ’11-Dec ’13 as ESL Teacher Assistant Dec ’13-Jun ’15 as ESL Teacher- Developing and delivering lesson plans - Collaborating and communicating with parents- Establishing and maintaining standards of student behavior - Maintaining complete and accurate records of student progress

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  Regus

  Jul 2015 - Jun 2017

  Community Associate

  * Acting as a Community Manager for 5 months - Marketing events staff and organizer - Basic IT and Telecom troubleshooting - Receipt issuance and expense voucher - Vendor- accounts payable supervising - Customers- accounts receivable supervising - Service agreement clarification and execution - Coordinating billing and payment with financial team - Managing the customers’ day-to-day business requirements - Operating administrative tasks and reception/ secretarial work - Office facilities maintenance, arrangements, and move in & out - Maintaining a strong relationship with customers and land lord - Sales support- referral and expansion for existing customers, and tours for the potentials Show less

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  NeoBards Entertainment Ltd

  Jul 2017 - Jan 2021

  General Affairs Supervisor (Admin)

  * Administered 150 + staff workplace* Conducted office expansion twice in 2.5 years* Completed a project of 40 staff office renovation and move-in within 2 months with IT Dept. - Organized office operation and procedures - Oversaw renovation process & expansion office - Liaised facilities management vendors/ landlord - Managed office supplies inventory - Collaborated with cross functional dept. - Maintained a safe + secure office & its efficiency - Coordinated in-house & off-site activities/ events - Cooperated staff/ executive travel arrangements - Conducted procurement of equipment/ furniture - Operated office expenditures & petty cash - Processed COO’s expense reports Show less

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  JLL

  Jan 2021 - now

  Assistant Facilities Manager (HSBC)

  * Co-managing 2 offices and 26 branches* Executed 2022 Greenhouse Gas (GHG) Inventory * Executed 2023 Greenhouse Gas (GHG) Inventory and Verification* Implemented Desk Booking System & MyDay in both offices- Assisting in managing day-to-day facilities operations- Collaborating to provide building services with a team- Demonstrating problem-solving skills for issues- Conducting inspections for corrective actions & boost- Supporting software management & implementation - Engaging facility asset management with engineer- Contributing ESG in Annual Report, ESG Report & TCFD, etc.- Supervising vendors: Mailroom and Janitor - Mentoring Receptionist & Switchboard Operator- Editing communication, newsletter, and user guide Show less