Experience

• 

  Stryker instruments

  Jul 2003 - Dec 2008

  Responsible for supporting sales, marketing, finance, and company directors through reporting, SQL/RPG programming, and training. Direct link between field sales reps and IT.• Lead programmer for SalesPulse (sales reporting tool) used to show sales information to reps, managers, and directors.• Administered AS400/DB2 databases for multiple global divisions in order to consolidate and report financial data.• Developed and maintained ETL programs extracting data from other Stryker divisions.• Partnered with regional sales directors to create expansion territories and set sales rep quotas. Show less

  • Associate Sales Rep

    Jan 2008 - Dec 2008

  • Senior Programmer

    Jul 2003 - Jan 2008
• 

  Costa farms

  Apr 2009 - Jun 2010

  Business intelligence group leader

  Multi-function role with responsibilities including team and project management, IT to business liaison, financial analysis and reporting, database programming and administration, and IT trainer. • Developed and re-engineered business and financial reports using Excel and SQL Server Reporting Services (SSRS).• Implemented database tuning through indexing, SQL code optimization, and database maintenance.• Designed Data Transfer Service (DTS) and SQL Server Integration Service (SSIS) packages.• Experienced with Data Warehousing and Cubes.• Executed forecasting, data analysis, and internal/external sales reporting for largest corporate account, Lowe’s. Show less

• 

  Kaplan

  Jun 2010 - now

  Role responsible for setting the overall vision and strategy for Kaplan's back office business systems while maintaining high technical support focus.• Managed global development and support teams that oversee the business application portfolio comprised of over 25 internally-developed and third-party SaaS applications• Delivered multiple cross-functional, highly complex technical projects in an Agile environment• Improved business processes for sales, operations, finance, and marketing by closely partnering with business stakeholders• Facilitated technical solution design, data mapping, and financial analysisKey Applications: Salesforce, Brightsapce (LMS), Anthology (CampusVue Student), CampusLogic Student Forms, APL nextEd, Akamai, OpenText Media Manager, eFax, Office365, Heartland ACH, EZProxy, Parchment. SharePoint, Adobe Connect Show less Managed multiple teams responsible for maintaining, enhancing, and troubleshooting critical corporate systems and platforms while driving overall support standardization, flexibility, repeatability, and superior customer service.• Key technical manager and implementor for Kaplan's launch of Salesforce and subsequent releases• Constructed Salesforce administration group to take on overall accountability and responsibility for Salesforce operations• Managed critical technical work related to Kaplan's divestiture of ground campuses to Education Corporation of America (ECA)• Streamlined internal communication and reporting processes• Accountable for severity 1 incident management• Key applications: Salesforce (CRM), CampusNexus Student (SIS), eCollege (LMS), Brightspace (LMS) Show less

  • Vice President, Engineering

    Jan 2024 - now

  • Executive Director, Business Systems

    Apr 2021 - Mar 2024

  • Director, Business Systems

    Sept 2015 - Apr 2021

  • Sr. Manager, Business Systems

    Jun 2012 - Sept 2015

  • Manager, Business Systems

    Sept 2011 - Jul 2012

  • Team Lead, Product Support Specialists

    Aug 2010 - Sept 2011

  • Product Support Specialist III

    Jun 2010 - Aug 2010