Experience

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  Pavers england limited

  Jan 2012 - Dec 2015

  Store manager

  Store management, Merchandising, Inventory management, team lead, Customer Service, Team Management, Customer Lifecycle Management, Referrals and Revenue Management, B2C.

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  Lenskart.com

  Feb 2016 - Mar 2018

  Product specialist

  Sales and Marketing, Lead Generation, Referrals and Revenue Management, After Sales Service, CRM, Customer Lifecycle Management (Retention/Loyalty), B2B, B2C.

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  Mangalsons optics pvt ltd

  Apr 2018 - May 2021

  Area sales manager (east region)

  Retail/Wholesale, Revenue Generation, Business Development, Business Alliance, Team Management, Distributor sales, Growth Marketing, Product management, Strategy Planning and Data Analysis, Payment flow, Customer Lifecycle Management, B2B, Market Research.

• 

  Erc eye care

  Jul 2021 - Sept 2024

  Optical sales and operations
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  Artelus.ai

  Oct 2024 - now

  Preventing preventable blindness

  Developing and implementing sales strategies to achieve and exceed revenue targets, driving business growth and expanding market presence. Cultivating and maintaining strong relationships with new and existing clients, ensuring long-term customer satisfaction and loyalty.Managing the full sales cycle, including lead generation, negotiation, and closing deals, while providing exceptional post-sales support. Analyzing sales performance metrics, prepared regular reports, and made data-driven recommendations to senior management.Acting as a primary point of contact for client issues, resolving service-related concerns and ensuring high levels of customer retention.Collaborating cross-functionally with teams such as customer support, technical, and product to ensure seamless service delivery and client success.Conducting market research and gathering customer feedback to inform the development of sales and service strategies.Developing and maintaining up-to-date product and service knowledge to effectively communicate value propositions to clients. Show less