
Timeline
About me
Senior Product Specialist, Mako Robotics at Stryker Orthopaedics
Education
Liberty high school, eldersburg md
-DiplomaUniversity of maryland college park
-Bachelor of science (b.s.) kinesiology
Experience
Turf valley
Jun 2008 - Oct 2010Bag room assistant• Retrieval of members' golf clubs and golf cart, washing and storing used golf carts, washing and storing members’ golf clubs, and superior customer service
Towson university athletics
Jan 2012 - May 2012Athletic training intern• Provide comprehensive technical assistance to Certified Athletic Trainers for Towson University football, softball, and gymnastics teams in taping athletes’ ankles, wrists, etc., applying ice, and administering passive range of motion exercises
Central wholesalers, inc.
May 2012 - Sept 2012Warehouse assistant• Provide innovative reorganization of warehouse material and merchandise, conduct on-site visit inspections to various warehouse locations, heavy machinery operation
University of maryland campus recreation services
Jan 2013 - Sept 2015• Maintain regulatory oversight of building environment by training, managing, evaluating, and developing current staff members• Serve as a liaison for building manager, provide advice and technical support to current staff members regarding regulatory issues• Analyze and evaluate the effectiveness of operations in meeting established goals and objectives; analyze program performance to identify issues and make recommendations for improvement • Plan, analyze, coordinate, and evaluate the development of priorities, workforce management, and performance of organizational objectives to support operational requirements• Provide consultation to manager regarding campus-wide rebranding initiative and Cole building renovation Show less
Cole Field House & Reckord Armory Supervisor
May 2014 - Sept 2015Cole Field House & Reckord Armory Staff
Jan 2013 - May 2014
Montgomery orthopaedics
May 2014 - Jul 2014Physical therapy intern• Observe and provide technical assistance to licensed physical therapists in day-to-day practices including dry needling, electric stimulation, and general movement therapy
Stryker
Nov 2015 - now• Provide direct clinical expertise to surgeon and OR nursing staff during Mako robotic-arm assisted joint replacement surgery• Create 3D bone model of patient's unique physical anatomy and plan correct implant sizing and bone cuts for proximal tibia, distal femur, patella, acetabular, and femoral stem components and present to surgeon intraoperatively• Specialize in all Mako platforms including Total Hip Arthroplasty, Total Knee Arthroplasty, Unicondylar Medial/Lateral, Patellofemoral, and Bicompartmental Knee Arthroplasty • Work closely with surgeon scheduling teams and various CT clinics to obtain unique CT exams in order to create 3D bone model of patient's physical anatomy required for Mako surgery• Provide ongoing education and training to surgical team regarding maximization of Mako technology to improve OR efficiency and patient outcomes• Participate in Mako cadaver labs intended to train and certify surgeons, residents, and students on all Mako platforms• Collaborate with internal sales and marketing teams to increase product utilization and increase surgery volume with current and future customers• Work closely with hospital Sterile Processing Department and internal warehouse team to ensure all necessary surgical equipment, instrumentation, and sterile implants are present for surgery• Senior level promotion achieved August 2022 Show less • Directly manage and develop day-to-day performance of up to 31 OnSite Specialists and Team Leads within a territory across up to 13 hospitals• Partner with numerous perioperative directors, managers, and internal sales team to increase customer engagement and further strengthen the business• Develop team toward achieving key performance objectives, obtaining hospital-required immunizations and certifications, and reaching their full potential through internal mobility• Conduct quarterly business reviews with customer to overview progress, achievements, challenges, and pain points• Assist with management of shared regional budget and strive to reach financial goals for operational income, profits, and losses through new deals, contract renewals and expense reporting• Manage turnover by actively working with recruiting team to conduct interview line-ups to find qualified candidates for open positions• Continued responsibilities of OnSite Team Lead and OnSite Specialist positions Show less • Directly supervise the nine-member OnSite Specialist team at Medstar Washington Hospital Center• Work closely with regional and divisional managers to implement and accomplish short-term and long-term goals of the corporation• Work closely with operating room managers, business directors, and sterile processing director to become more efficient in executing the daily responsibilities of the team• Work with Stryker representatives from various divisions in order to solve cross-divisional problems and overcome obstacles• Train and evaluate new hire specialists; assist with onboarding of new hire specialists• Continued responsibilities of OnSite Specialist position Show less
Senior Product Specialist, Mako Robotics
Sept 2020 - nowRegional Supervisor, OnSite Services
Aug 2018 - Sept 2020OnSite Team Lead
Sept 2016 - Aug 2018OnSite Specialist
Nov 2015 - Sept 2016
Licenses & Certifications
Crcst
IahcsmmCpr/aed for professional rescuers with first aid
American red cross
Honors & Awards
- Awarded to Nicholas VolpeStryker OnSite Customer Impact Award Nominee - Apr 2018
- Awarded to Nicholas VolpeOutstanding Student Employee Service Award Winner - May 2015
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