Experience

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  Health service executive

  Dec 2001 - Mar 2017

  SQL Server DBA Team LeadManagement of DBA team in supporting SQL Server infrastructure. National lead for supporting SQL Server instances and databases within the organisation and ensuring their good performance, availability and security. Duties and Responsibilities • Project Management - implementation of enterprise reporting solutions using SSRS and Crystal Enterprise. Supervising design, deployment and security architecture for SSRS – completed March 2015.• Project Management - implementation of central management tool for SQL Server infrastructure – completed January 2013.• Operations project team member – on-going, new and migrated applications into central domain. Advising and implementation of server architecture and best configuration practices. Publication of best practice guides for SQL Server (Installation, security etc.)• Ensuring availability of the databases instances for a variety of health/corporate applications (SQL Server 2000, 2005, 2008 and 2008 R2).• Responsible for incident, change and problem management within the SQL Server infrastructure following ITIL best practices• On-going maintenance of the database infrastructure including patch application, configuration etc.• Ensuring high availability to all applications using transaction log shipping, database mirroring, replication etc. Show less LANDesk Service Desk Engineer (LDSD)• Project Management – Project manager for national rollout of LANDesk Service and associated Incident process to regional ICT teams – completed end of 2013. Project management of combined upgrade, domain migration and architecture redesign – completed end of October 2014. On-going projects – implementation of Self Service, Software request management etc.• LDSD Design - Architecture, Process, Objects, Windows, Views, Queries etc.• LDSD Administration - Data import and export, integration with other data sources and applications, Group and analyst management etc.• Internet Information Services admin - configuration, management and maintenance of IIS through LDSD tools and directly with IIS. Show less

  • ICT Project Manager

    Nov 2015 - Mar 2017

  • SQL Server DBA

    Jun 2011 - Jan 2016

  • LANDesk Service Desk Engineer

    Jun 2007 - Jan 2016

  • Customer Services Manager

    Apr 2005 - Jun 2007

  • Application Support/Development Analyst

    Dec 2001 - Jun 2005
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  Health business services

  Apr 2017 - now

  System analyst

  Part of Digital Innovation and Transformation at HBS within the HSE.

• 

  Health service executive

  Aug 2018 - now

  National service introduction manager