Experience

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  Jollibee foods corporation

  Oct 2002 - May 2008

  Supervises dining and counter staff persons. Attend to customer’s needs and provide any necessary help. Conducts recruitment. Creates incentive programs and sales calls to meet sales targets. Provides training and certifies newly hired staff. Checking of daily sales report. Weekly petty cash replenishments. Checking of delivery billings. In-charge of all accounts payable. Process payroll of 100+ employees. Responsible of the monthly financial statement and inventories.

  • Service Manager

    Jan 2007 - May 2008

  • Assistant Accountant

    Oct 2002 - Dec 2006
• 

  Wildlife reserves singapore (wrs)

  May 2010 - Aug 2022

  Performs operational sales and admin duties. Guide and coaches a group of senior service leaders and service leaders. Handles guest experience matters both on-ground and back-end feedback. Roster planner – daily operations and trainings. Performs recruitment and payroll approval. Generates and analyzes transactional data for revenue tracking. Responds to system related issues on ground including troubleshooting. Work with external vendors and partners to translate user requirements and business rules on new products. Show less

  • Assistant Manager, Ticketing

    Jun 2014 - Aug 2022

  • Operations Executive

    May 2010 - May 2014
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  Mandai wildlife group

  Jul 2022 - now

  Manager