Experience

• 

  Gac group

  May 2005 - Mar 2012

  Senior counter - liner shipping divison / field accounts superintendent -- at pharaos gold mines

  My working History at GAC Egypt as follows:- From 2005 till 2008 at Liner Shipping Division (CSAV Norasia Lines / Wan Hai Lines)Title: Senior Counter - From 2008 till 2012 at Logistics Division Title: Ocean Import Executive - Logistics ServicesThen, Field Account Superintendent - at Pharaoh Gold Mines

• 

  Agility

  Mar 2012 - Sept 2022

  - From March 2012 to May 2013OPS Key Account Manager for Bel Egypt -- "La Vache qui rit"- From March 2013 till July 2013 OPS Key Account Manager for Sphinx Glass- From July 2013 till Feb 2014OPS Key Account Manager for IKEA "Al Futtaim Misr"- From March 2014 till presentProcess Operations and Audit Section Head- Principal Duties and Responsibilities as follows: Provide leadership and direction to Operations team. Ensure close monitoring by the team members to operations, process and policy related issues on pro-active basis. Provide Senior Management with timely and reliable reports. Coached and mentored colleagues. brainstormed and consulted to troubleshoot operations and improve efficiencies. Develop and maintain close coordination with business unit heads as well as overseas offices to share common issues of concern and actively participate in task forces comprising of cross-functional team members. Review and assess the reliability of all Export & Import operations Process.• Conduct independent review of customer feedback. • Maintain professional implementation of the co. System• Issue and maintain professional implementation of customer Standard Operations Procedures.• Issue and maintain professional implementation of the day to day Standard operating procedures in accordance to the co. Quality measures and processes. • Auditing all vendors’ invoices through checking its validation from the accounting perspective and from the rates offered and service required (Same to be aligned with both Transportation & Accounts depts.)• Improving the operations cycle concerning clients shipments handling.• Auditing operations files to ensure matching with their related system KPI’s• Improving the operations / financial cycle concerning vendors’ invoices.• Coordinating in the development and implementation of Annual Review Plan and arrangement to maintain customer satisfaction, cost control and market position. Show less

  • Operations Manager - Gosoor Project (Egyptian Government)

    Jan 2021 - Sept 2022

  • Assistant Manager - Ocean Operations

    Jul 2016 - Sept 2022

  • Operations Team Leader

    Mar 2012 - Jul 2016
• 

  Illa

  Mar 2022 - Sept 2023

  • Freight Forwarding Operations Manager

    Jan 2023 - Sept 2023

  • Control Tower Manager - Projects Management at ILLA for Transportation Solutions

    Mar 2022 - Jun 2023
• 

  Universal for shipping

  Jan 2024 - Jul 2024

  Freight forwarding manager
• 

  Sadric group egypt

  Jun 2024 - now

  Supply chain manager