
- Timeline
- About me- Information Technology Consultant | Network Technician | Providing quality IT services and solutions aimed at meeting technological needs of organizations 
- Education - Dominica state college2008 - 2010Associate's degree information technology
 
- Experience - Ns optimum caribbean ltdJan 2010 - Jan 2012Sales executive / it technician
 - Clear harborAug 2016 - now- Deploying, monitoring and management of all network devices, and backups.Administering firewall policies and IPS checks.Implementing and maintaining SD WAN and Network Routing. Lead IT liaison between Client and local IT Department for Client specific software, and procedures.Manage operating system installations/relocation and implementations.Optimized/improved certain processes within the Department. Tier 1 help desk technician to assist with all hardware and software related issues.Followed proper escalation process for issues which were beyond local support.Created different tutorial/guides to assist in troubleshooting. To handle customers queries regarding products and/or services obtained from clients. - Information Technology Network TechnicianMar 2021 - now
- IT Program Point of ContactMar 2018 - Mar 2021
- IT AssociateApr 2017 - Mar 2018
- Customer Service RepresentativeAug 2016 - Apr 2017
 
 
- Licenses & Certifications- View certificate Comptia project+ certificationComptiaDec 2018
- View certificate Microsoft certified: security operations analyst associateMicrosoftMar 2023
- View certificate Microsoft 365 certified: security administrator associateMicrosoftJun 2023
- View certificate Microsoft certified: security, compliance, and identity fundamentalsMicrosoftDec 2022
- View certificate Comptia cysa+ ce certificationComptiaOct 2020
- View certificate Microsoft certified: azure security engineer associateMicrosoftJan 2023
- View certificate Comptia network+ ce certificationComptiaDec 2017
- View certificate Comptia security+ ce certificationComptiaApr 2018
- View certificate Cisco certified network associate routing and switching (ccna routing and switching)CiscoNov 2018
- View certificate Comptia a+ ce certificationComptiaJul 2017
 
- Recommendations - Neesha mooreCommunity Recreation LeaderMinneapolis, Minnesota, United States
 - Sameer kayani, fsaHead of Actuarial Function at ACIGKarāchi, Sindh, Pakistan
 - Madhura bhatAdvanced Software Engineer-3 Honeywell Technology | Expertise in mobile development | SM | Mentor | ...Bengaluru, Karnataka, India
 - Grishma prabhukhanolkarPMP®, Sr. Manager at Reliance Industries LimitedMumbai, Maharashtra, India
 - Sean paul crosseSleep Health TechnologiesAustin, Texas, United States
 - Kunal ranjanExperimenting | Data Scientist | Product Builder | InfoEdge, Vmock | IIT KanpurGurugram, Haryana, India
 - Aniket sahooICICI Bank| DMS IIT Delhi (2021-23)| IIT-BHU VaranasiNew Delhi, Delhi, India
 - Ahmad f.Assistant legal advisorBaghdad Governorate, Iraq
 - Alessandro galliPartner GPAV | Tax consulting, M&A, LBO, Tax Due Diligence, Company valuation, Family asset, Lgs. De...Milan, Lombardy, Italy
 - Enrique martinez garcíaResponsable Marketing Communications en Sylvania Lighting España & PortugalZaragoza, Aragon, Spain
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