Experience

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  Self-employed

  Jun 2010 - Dec 2019

  Project manager - owner/consultant

  Managed multi-sector business strategy, capital investment, and process improvement initiatives across government, nonprofit, and commercial industries.Directed large-scale projects from planning through execution, aligning stakeholders, negotiating contracts, and optimizing resources.Designed and implemented financial frameworks, leading to improved cost efficiency and long-term sustainability.Led cross-functional teams, developed structured training programs, and implemented process standardization using Lean Six Sigma methodologies. Show less

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  American red cross

  Nov 2015 - Jan 2017

  Program director, military veteran caregiver network (mvcn)

  Designed and scaled a national peer support program, achieving over 1 million engagements in the first year while improving resource accessibility for military veteran caregivers.Standardized processes, governance structures, and financial oversight to ensure long-term program sustainability.Developed performance tracking and impact measurement frameworks, optimizing resource allocation and program effectiveness.Partnered with government agencies, nonprofits, and corporate stakeholders to build scalable solutions tailored to diverse operational needs. Show less

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  Great plains manufacturing, inc.

  Aug 2018 - Sept 2022

  Led cross-functional initiatives across operations, engineering, and technical teams to optimize workflows, mitigate risks, and enhance efficiency.Implemented technical process improvements that streamlined manufacturing operations, increased equipment reliability, and improved documentation accuracy.Spearheaded an EHS risk assessment initiative, identifying hazards and introducing safety improvements that reduced incidents and strengthened compliance.Reengineered technical support workflows, improving response time and service efficiency for 15,000+ global dealers.Identified and resolved a critical hydraulic design flaw, ensuring product safety, regulatory compliance, and a successful market launch. Show less

  • Senior Technical Writer

    Mar 2021 - Sept 2022

  • Technical Writer

    Jan 2019 - Feb 2021

  • Technical Illustrator

    Aug 2018 - Dec 2018
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  True north business services, llc

  Jun 2021 - Aug 2022

  Consulting business owner

  Provided operational strategy consulting to improve business scalability, cost efficiency, and process governance for small and mid-sized organizations.Rebuilt technical and business documentation frameworks across manufacturing, IT, and engineering sectors, ensuring compliance and operational alignment.Developed financial models, contract negotiation strategies, and vendor oversight processes to strengthen financial stability and mitigate risks.Led process automation initiatives, improving performance tracking, standardization, and workforce optimization. Show less

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  Pfizer

  Apr 2024 - now

  Lead cross-functional teams to drive process optimization, risk mitigation, and compliance, ensuring operational excellence and regulatory readiness.Partner with senior leadership to implement Lean methodologies, structured problem-solving, and data-driven decision-making to enhance performance, streamline workflows, and eliminate inefficiencies.Spearheaded transformation initiatives that resulted in $2.1M in cost savings, a 64% reduction in cycle time, and a 68% decrease in quality events, improving operational efficiency and throughput.Develop and mentor high-potential employees, leading to a 30% increase in internal promotions and strengthening the site’s leadership pipeline.Oversee regulatory compliance strategies, integrating root cause analysis, corrective action planning, and risk mitigation to ensure sustainable, audit-ready operations.Facilitate executive-level transformation workshops, aligning corporate initiatives with site-level execution to foster a culture of continuous improvement and innovation. Show less Secondment Role for West Wing Operations. Directed 24/7 operations for vial filling, prefilled syringe filling, and equipment preparation, ensuring safety, quality, and production targets were consistently met.Managed an operations production team, overseeing staffing, compliance, and performance metrics while driving operational improvements.Led vials filling production team through an accelerated validation timeline, supporting new commercial production while maintaining regulatory compliance.Partnered with site leadership to streamline operations, eliminate bottlenecks, and improve throughput. Show less

  • Senior Continuous Improvement Specialist, Transformation Team

    Sept 2022 - now

  • Production Manager

    Apr 2024 - Oct 2024