
Timeline
About me
Highly Accomplished Business Professional & Leader in Water Treatment Technology, Sales & Go To Marketing Strategies, Customer Base Growth and Retention
Education
Sdsu college of sciences
2004 - 2007Bachelor of science - bs business administration and management, general 3.7
Experience
Networkfleet, inc.
May 2007 - May 2011Inside sales representative*Responsible for nurturing an Inside Sales customer base of between 350-400 small to mid size fleets by identifying business needs, addressing issues, and providing additional training as needed in order to justify ROI on product.*Cold calling to generate net new leads to produce a healthy sales pipeline.*Building relationships with existing accounts and selling add-on units or cross-selling other products and services.*Manage Reseller to Direct conversions by ensuring customer of new and long-term account support, negotiating contract language and pricing for larger fleets if needed, and educating on built-in benefits and other product lines, while preserving increased revenue for the company and securing additional units to help meet my quota objective.*Identify trends or specific problems in the field and propose solutions including a fix for hardware defects, billing issues, and web application challenges, and possible price breaks in order to save a customer from re-investing in competitive products while assuring that I am their dedicated account representative*Identify possible churn candidates and mitigate with additional training if the customer is not using the application to its fullest potential as well as negotiate on existing pricing with possible contract extensions; saving the entire customer account is more valuable than taking a partial loss on revenue•*Plan and execute product upgrade projects on obsolete devices by proactively contacting customers with older devices and offer a great deal on enhanced technology products.*Field inbound sales calls and Live Chat inquiries and distribute accordingly Show less
Teletrac
Jun 2011 - Apr 2012Major client onboarding project manager*Manage company's major accounts for direct team that consist of 250 plus vehicles.*Guarantee customer satisfaction by ensuring customers are fully utilizing products, services and resolving customer issues in a timely manner. *Provide training and product support for our company’s customer base through phone support, web based and on-site training visits.*On-site visits to Trucking and Transit accounts in CA and AZ territories to conduct account assessment, trial training, ROI analysis, proposals, portal setup and training for multiple users including drivers, driver managers, fleet managers, operations managers, and C-level executives. *Manage sales opportunities by introducing new features and products such as Hours of Service, Two-Way Messaging, Safety Analytics, and In Cab Navigation. *Manage major account installation process to ensure completion in a timely manner and when necessary issue RMA’s. *Participate as project manager and instructor in training courses and provide input for development of training materials, industry programs, etc. *Support sales representatives, processes and function. *Act as liaison between Major Account, Sales, Finance, Technical Support, Engineering and Development teams to meet project needs and deadlines. *Reconcile monthly hardware, installation, shipping and invoices. *Report engineering and related issues to appropriate departments. *Assist with integration needs of customers with Transportation Management Systems, with partners such as TMW, McLeod, Prophecy, Speed Gauge, and Promiles. Show less
Omnitracs, llc (formerly qualcomm)
Apr 2012 - Feb 2014Sales managerRand mcnally
Feb 2014 - May 2017National account sales/business development managerPedigree technologies
Jun 2017 - Mar 2019Mid market sales manager & customer serviceAmarok security
Mar 2019 - Jan 2021Regional account executiveProviding perimeter security solutions for trucking yards, truck rental yards, and other types of commercial businesses.
Netradyne
Feb 2021 - Feb 2023Regional sales managerNetradyne offers an advanced AI Vision Safety Solution to reduce fleet risk, improve driver skills, mitigate risk of accidents, and develop world class safety programs within organizations to help improve overall behavior of drivers, and therefore improving safety on the roads for all. Our insurance partners claim we offer the richest data in the industry, data that is accurate and in which we take great pride in its integrity. Recognize and reward drivers. Safety data intelligence. Automated AI powered coaching. AI risk identification. Safer drivers. Safer fleets. Safer roads. Show less
Lirctek
Feb 2023 - Dec 2023Sales directorLiRCTek offers a state of the art AI Powered and Business Intelligence designed transportation technology suite including TMS/Dispatch, Vehicle Tracking, PM, ELD's, AI Dash Cams, and Accounting/Invoicing - a one stop shop for all your transportation needs!
Hall's culligan water
Apr 2024 - Feb 2025Commercial and industrial water specialistIsing's culligan water
Feb 2025 - nowCommercial/industrial/government water specialist
Licenses & Certifications
Access bars
Access consciousness bars facilitatorAug 2023
Languages
- spSpanish
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