Experience

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  Family & aging services, inc

  Feb 2002 - May 2002

  Eldereach volunteer

  Observed and shadowed program administrator.Attended home visits with clients to assess psychosocial histories and evaluated support needs and to ensure appropriate volunteer/client matchs.Provided emotional support to clients and assisted with the acquisition of additional services and referrals to other programs as needed.

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  Carthage college social

  Feb 2003 - May 2003

  Student field placement

  Shadowed Employment Support Specialists while teaching life and job skills courses to W-2 members.Assisted members with the completion of resumes.Participated in mock W-2 certification assessment program.Co- taught a job skills training course to inmates at the Kenosha County Detention Center.

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  Hospice alliance

  Sept 2003 - May 2004

  Intern social worker and bereavement counselor

  Shadowed and assisted Hospice Alliance Social Worker in all activities of her position.Participated in and contributed to IDG staffings.Attended and represented Hospice Alliance at Elderly Services meetings in Racine County.Provided various levels of bereavement services via phone and written communication.Completed all administrative duties of the bereavement department including updating various files and forms and revamping filing system.Contributed in the creation of updated volunteer training and policy and procedure manual.Trained and supervised volunteers.Co-coordinated local symposium of the National Living with Grief Teleconference: Alzheimer's disease. Show less

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  Family & aging services, inc

  Jul 2004 - Jan 2007

  Elderly benefit specialist

  Responsible for providing a broad range of benefit education and assistance to clients 60 and better in office, at outreach sites, and at home visits.Organized, scheduled, and presented frequent benefit program updates and educational seminars in various community settings.Worked as a paralegal under the supervision of a SeniorLAW attorney attending fair hearings for public benefit programs.Assisted clients in the acquisition and retention of various public and private benefits.Advocated for clients when benefits were denied, restricted, or misunderstood.Participated in bi-monthly case reviews with legal back-up attorney.Kept detailed case files and progress notes on client interactions and collateral contacts.Functioned as a liaison between clients and healthcare providers, insurance companies, government agencies and outside community agencies. Show less

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  Goodwill industries of sewi

  Feb 2008 - Nov 2009

  Volunteer guardian recruitment specialist

  Developed and created training program and handbook as well as all other program forms and marketing tools.Recruited, trained and matched volunteers to become legal guardians of incapacitated elderly and disabled individuals.Marketed program and promoted public awareness of the need for volunteer guardians in various public venues.Performed background checks on and interviewed potential volunteers.Attended court hearings with volunteers.Provided on-going support and training to newly court appointed volunteer guardians.Information, Assistance, and Access Specialist Show less

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  Community care inc

  Nov 2009 - Jul 2013

  Financial eligibility specialist

  I ensured that over 1,000 members in Racine County Family Care and Partnership programs maintained their eligibility for Medicaid benefits by assisting them or their representatives complete their annual review of financial eligibility. I worked several internal reports, finding discrepancies and performed troubleshooting for solutions to eligibility and enrollment gaps. I collaborated with internal IDT members, supervisors and managers as well as programs members, guardians, county Economic Support Workers and outside agencies. Advocated for members. Show less

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  Sheridan medical complex

  Sept 2014 - Oct 2015

  Social services director
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  The village at victory lakes

  Oct 2015 - Sept 2016

  Social worker/discharge planner
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  Against the grain creative concepts

  Dec 2016 - now

  Business manager
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  David insurance agency

  Sept 2017 - now

  • Administrative Assistant

    Jan 2019 - now

  • Receptionist

    Sept 2017 - now