Experience

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  Ivs group ltd

  Mar 2014 - Nov 2018

  Sales team leader

  • Led the handling of stock/selling merchandise whilst analysing business cash-flow.• Led by example, delivering effective training/ motivating team members to consistently achieve company targets.• Dealing with any client queries

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  Fitness first uk

  Jan 2015 - Sept 2022

  Ensured our gym abide by relevant health & safety standards. Managed the recruitment of personal trainers, group exercise instructors and fitness Instructors. Performing ongoing training with fitness instructors to create the best classes on the gym floor. Planning class timetable accordingly for our existing and new members. I managed departmental expenses, with allocated budgets and ensured adequate training of staff was completed. Additionally, i led and motivated my team to further success in their career. Being responsible for general health & safety of the gym floor. Provide fitness advice, specialised group classes in Ab-circuit, HIIT and Bootcamp training and motivate members to reach their desired goals.I further progressed to being Level 3 Personal Training qualified. Included providing great service to all members and visitors, conducting gym tours. I answered to queries about the gym and was involved with call-drive sales. Delivered sales and built rapport to achieve further sales through referrals.

  • Fitness Manager

    Jul 2022 - Sept 2022

  • Front of House Manager

    Dec 2018 - Jul 2022

  • Fitness Instructor

    Aug 2016 - Dec 2018

  • Receptionist/Membership Consultant

    Jan 2015 - Aug 2016
• 

  Slender body bootcamp

  Aug 2015 - Dec 2016

  Fitness instructor

  • Leading and inspiring large group classes within a limited space working area • Develop positive relationships with class participants by teaching a variety of things • Assist in keeping studio clean/organized at all times• Facilitate all members requests

• 

  Wembley stadium

  Apr 2018 - Nov 2018

  Guest service representative

  • Handling all ticket queries • Provide high standards of customer service • Welcoming all visitors, making sure a positive and memorable experience was provided • Intentionally creating smooth atmosphere for high needs guests• Issuing visitor badges and informing relevant parties/departments promptly of their arrival

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  Anytime fitness uk

  Sept 2022 - now

  Sales operations manager