Experience

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  Marks and spencer

  Oct 2008 - Dec 2008

  Sales assistant

  Seasonal job as a sales assistant.• Working on tills and cash handling.• Organising displays. • Talking to customers and help answer their queries in person and on the store phone.

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  Rooster pr

  Jan 2010 - Jan 2011

  Administrative assistant

  • Answering the company telephone as the first point of contact for all incoming calls.• Meeting & Greeting all incoming visitors and making them feel welcome.• Preparing Meetings for current/potential clients.• In charge of incoming and outgoing post and operating the franking machine.• Organizing Mail Outs for clients to send to journalists – This involves booking couriers, ordering and preparing external mail to be sent out.• Control of incoming coverage for clients. Responsibility of saving all client and some competitor coverage. This would involve scanning and saving internet coverage with the use of Photoshop and MS Word.• Preparing end of month coverage reports to be sent to clients.• Maintaining office equipment and monitoring and ordering stationary supplies. Also ordering basic necessities such as teas/coffees and setting up Friday afternoon drinks.• Internet research for mail outs & events. Also helping to organize events such as Christmas parties & Summer Socials.• Liaising with the Finance Department regarding invoices I have received and expenditure including courier costs, stationary etc.• Maintaining Magazine/newspaper subscriptions (with the use of MS Excel).• Solving problems within the office including problems with Microsoft excel, word or Photoshop and liaising with computer support if the problem is beyond my control.• General clerical duties including filing and faxing. Show less

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  Gilmoora house limited

  Jun 2011 - Nov 2015

  Receptionist/service coordinator

  • Meet and greet all incoming visitors.• Operate switchboard to answer calls for all companies.• Book meeting rooms for clients and monitor meeting room usage with centre charge programme.• Booking couriers & transport for clients. Managing courier invoices and account.• Liaise with clients regarding issues within the building.• Monitor and order stationary and tea and coffee for the building.• Creating and updating spread sheets on client information and access cards for the building to ensure everything is organized.• In charge of incoming and outgoing post and deliveries.• Fire warden for the building. Arranging fire walks for all new clients.• Organising Christmas parties and summer socials for clients in the building.• Ensuring high standards are kept in the building and all equipment is maintained. Including monitoring cleaning standards & liaising with the cleaning supervisor to ensure high standards are always met.• Setting up phones & internet for all new clients and any problems with client phones and internet it is my responsibility to troubleshoot and resolve.• Selling meeting rooms and proactively looking for new clients including looking after the company twitter. Also in charge of all aspects of external clients including setting up accounts, producing invoices and chasing payments. This includes diary management for meeting rooms and ensuring meeting room standards are high at all times.• Producing and sending monthly invoices to clients and ensuring they are paid on time. In charge of call/post/photocopier charging and organising everything for the monthly bill run.• Building relationships with all clients. There are a variety of different companies within the building and it is important to get to know each person to ensure you are meeting their needs. Show less

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  Unbiased

  Nov 2015 - Sept 2016

  Team administrator

  At Unbiased, we connect millions of people to great advice. We offer the largest choice of qualified financial and legal advisers in the UK, and the most versatile tools, tips and advice to make sure consumers and businesses choose exactly the right kind of advice they need.

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  Nhs

  Nov 2016 - Jan 2019

  Administrator
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  Barking, havering and redbridge university hospitals nhs trust

  Jan 2019 - Apr 2022

  Discharge co-ordination unit senior administrator

  • Supervision of 6 staff members including monthly supervision and 6 monthly Personal Performance reviews• Recruitment and selection including Interviewing new candidates• Timesheet management for Social Workers and Nurses• Rota Management and Health Roster Upload• Staff Daily Supervision and Development planning• Discussion and dispute of Weekly DToC sign offs with 4 local authorities, CCG and NELFT• Data and Performance requests when Performance Analyst is unavailable including Recording and pulling data off for patient pathways • Daily coding of DToC for BHRUT• Dealing with escalations from wards such as queries and complaints• Management of implementation of new Package of Care for Barking & Dagenham residents• Implementing new procedures in to the DCU team by producing training materials and supporting staff• Leading Daily morning team meetings Show less

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  Nelft nhs foundation trust

  Apr 2022 - now

  Dcu senior officer, bhr idh

  • Supervision of staff members including monthly supervision and yearly appraisal• Recruitment and selection including Interviewing new candidates• Attending daily discharge coordination meetings to discuss patients ready for discharge to support BHRUT colleagues• Rota Management• Staff Daily Supervision and Development planning• liaising daily with internal and external stakeholders to discuss patient discharges • Data and Performance requests • Dealing with escalations from wards and patient families such as queries and complaints• Management of implementation of new Pathways for BHRUT, LBH & LBBD patients • Implementing new procedures in to the DCU team by producing training materials and supporting staff and ensuring high standards and consistency• Leading Daily morning team meetings Show less